Amee Mott
Bacchus Marsh,AU
Summary
Enthusiastic and dedicated professional currently undertaking a Bachelor of Education, with hands-on classroom experience through placement at Seabrook Primary School. Strong background in administration, communication, and organizational tasks, complemented by a commitment to continuous learning and professional growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Pre Delivery Coordinator
Fuso
09.2025 - Current
- Motivated workers to exceptional performance through implementation of new strategies & challenges.
- Managed communication between drivers & customers to ensure timely deliveries.
- Led training sessions for new staff on delivery protocols and software systems used in operations.
- Inspected merchandise for damage and accuracy against order documents.
Service Advisor/ Invoicing Clerk
CMV- Truck & Bus
02.2022 - 09.2025
- Implemented Lean process, achieving 'Bronze status' for branch in industry.
- Handled customer issues and queries.
- Costed and processed warranty claims under tight deadlines.
- Managed bookings and handled a high volume of customer calls and inquiries.
- Trained staff to enhance service delivery and operational efficiency.
- Collaborated with team leads for optimal project outcomes.
Medical Workforce Unit Coordinator
Western Health
10.2020 - 02.2022
- Managed 250 Doctors.
- Created, Managed and Facilitated multiple rosters.
- Trained current staff members & Implemented training programs.
- Collaborated with Department heads and consultants.
- Developed training materials and conducted orientation for new staff members.
- Managed doctor redeployment through COVID.
- Conducted recruitment and allocations of 250 doctors.
Women's Clinic
Western Health
04.2019 - 10.2020
- Enhanced onboarding efficiency by coordinating team training for over 10 staff.
- Demonstrated quick learning ability, adapting effectively to new challenges.
- Boosted patient engagement scores through high-quality support and assistance.
- Streamlined appointment systems by efficiently processing patient information daily.
Medical Imaging/Bookings Clerk
Western Health
05.2018 - 04.2020
- Trained new staff members in multiple areas.
- Liaised with doctors, nurses, and both internal and external clinics.
- Accurately billed patients.
- Provided high-quality customer service and addressed patient/staff inquiries.
- Coordinated patient bookings across various modalities.
Assistant Manager
Rifle Club Hotel Williamstown
11.2016 - 05.2018
- Completed staff rosters.
- Trained and upskilled new and existing staff members.
- Managed staff recruitment, onboarding, and training for FOH operations.
- Supported customer engagement, incident resolution & compliance.
Gaming Supervisor
Werribee Plaza Tavern and Miller Inn
09.2014 - 11.2016
- Provided high level customer service.
- Managed banking and reporting.
- Delivered team training & up skilled new and current employees.
- Worked varied shifts and extended shifts as required.
- Supervised gaming and hospitality teams.
Administration Officer
Werribee Plaza Tavern, Commercial Hotel, Powell Hotel & The Ashley
08.2014 - 03.2016
- Administered accounts payable and receivable.
- Executed end to end payroll each week at each venue.
- Processed onboarding & terminations.
- Managed banking and reporting.
- Ensured venue compliance.
- Updated tills & system management as pricing and promotions came out.
- Maintained the venues Facebook page.
Education
Bachelor of Education - Primary
Swinburne Online
Bachelor of Education -
Victoria University
08.2025
Hoppers Crossing Year 12 VCE
Hoppers Crossing10-2012
Skills
- Staff education and training
- Computer skills
- Multitasking and organization
- Customer Service
- Listening skills
- Excellent communication
Certification
- Certified national police check
- Working with Children's check
Timeline
Pre Delivery Coordinator
Fuso
09.2025 - Current
Service Advisor/ Invoicing Clerk
CMV- Truck & Bus
02.2022 - 09.2025
Medical Workforce Unit Coordinator
Western Health
10.2020 - 02.2022
Women's Clinic
Western Health
04.2019 - 10.2020
Medical Imaging/Bookings Clerk
Western Health
05.2018 - 04.2020
Assistant Manager
Rifle Club Hotel Williamstown
11.2016 - 05.2018
Gaming Supervisor
Werribee Plaza Tavern and Miller Inn
09.2014 - 11.2016
Administration Officer
Werribee Plaza Tavern, Commercial Hotel, Powell Hotel & The Ashley
08.2014 - 03.2016
Bachelor of Education - Primary
Swinburne Online
Bachelor of Education -
Victoria University
Hoppers Crossing Year 12 VCE