Ameer Madhanpall
Southbank,VIC
Summary
Dynamic fitness professional with a proven track record at Fitstop South Melbourne, excelling in operational efficiency and staff training. Enhanced customer satisfaction through strategic marketing and exceptional service. Skilled in payroll processing and fostering team collaboration, driving business growth while maintaining a strong community presence.
Overview
15
15
years of professional experience
Work History
Owner/Operator
Fitstop South Melbourne
South Melbourne
06.2019 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- marketing - Running studios socials and email campaigns
- Educating team members on sales strategies.
- Handling part of the finance with employee pays and superannuation.
- Consulted with customers to assess needs and propose optimal solutions.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Trained and motivated employees to perform daily business functions.
- Facilitated open communication channels among staff members, promoting teamwork for enhanced performance.
- Contributed positively to the local community through involvement in various events or charitable organizations.
Fitness Coach
F45 Toorak
Melbourne, VIC
01.2018 - 04.2019
- Educated clients on proper exercise technique, reducing the risk of injury while maximizing workout effectiveness.
- Developed strong member relationships with caring and collaborative approach.
- Provided coaching about healthy lifestyle strategies.
- Instructed on proper use of equipment for safety of all members.
- Client Check in - Goal Setting
- Modified workout plans according to fitness levels and medical considerations.
- Stayed up-to-date on industry trends and techniques, continually refining personal training skills for maximum results.
- Led by example through maintaining personal fitness levels and adhering to professional standards of conduct within the gym environment.
Goodlife PT
Goodlife Camberwell
Melbourne, VIC
01.2017 - 01.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed scheduling clients in
- Created weekly programs to hit clients goals
- Weekly check in on clients
- Demonstrated strong organizational and time management skills while managing multiple projects.
Fitness Coach
F45 Mulgrave
Melbourne, VIC
01.2016 - 05.2017
- Facilitated ongoing communication between trainers, staff, and management to maintain a cohesive team environment focused on delivering quality service.
- Offered guidance on injury prevention measures during workouts, minimizing downtime due to physical setbacks or strains.
- Assisted with gym marketing efforts to attract new members and expand the facility''s reach within the community.
- Improved class participation by developing programs to meet needs relevant to age and activity levels.
- Developed strong relationships with clients, fostering trust and loyalty in their fitness journeys.
- Managed scheduling of personal training sessions, accommodating changes when necessary to ensure client satisfaction.
- Maintained a clean and organized training environment, ensuring optimal conditions for client workouts.
Receptionist
Bacchus Marsh Medical Centre
Bacchus Marsh, VIC
11.2010 - 11.2013
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
High School Diploma -
Diploma - Sage Institute of Fitness
Melbourne, VIC01-2017
High School Diploma -
Camberwell Grammar School
Melbourne, VIC11-2014
Skills
- Operational efficiency management
- Documentation and reporting
- Hiring
- Business planning
- Operations management
- Staff training and development
- Sales negotiation
- Staffing
- Strategic planning
- Payroll processing
- Human resources
- Budget development
- Marketing strategy development
Timeline
Owner/Operator
Fitstop South Melbourne
06.2019 - Current
Fitness Coach
F45 Toorak
01.2018 - 04.2019
Goodlife PT
Goodlife Camberwell
01.2017 - 01.2018
Fitness Coach
F45 Mulgrave
01.2016 - 05.2017
Receptionist
Bacchus Marsh Medical Centre
11.2010 - 11.2013
High School Diploma -
Diploma - Sage Institute of Fitness
High School Diploma -
Camberwell Grammar School