Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Ameesha Raj

Brisbane,Queensland

Summary

Results-driven QA Engineer with experience at Se Menor Solutions, excelling in root cause analysis and corrective action development. Proven ability in manual testing and performance validation, coupled with strong customer service skills. Adept at collaborating in Agile environments, ensuring high-quality standards and customer satisfaction.

Overview

9
9
years of professional experience

Work History

se menor soluions
Ernakulam, Kerala
03.2022 - 03.2025
  • Performed root cause analysis for detected faults and developed corrective actions.
  • Completed unit and regression tests on software and individual modules.
  • Worked with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines.
  • Supported the quality management system certification process, including ISO 9001.
  • Wrote and updated manual test cases for team use, maintaining optimal organization for maximum productivity.
  • Tested functionality, performance and compliance of each product against design specifications to maintain strong development standards and high customer satisfaction.
  • Performed manual tests on web applications, mobile apps, and software products.
  • Conducted functional, regression, performance, integration and user acceptance testing.
  • Created detailed bug reports with steps to reproduce identified issues.
  • Designed and executed test plans for product validation and reliability testing.
  • Managed supplier quality performance, ensuring materials met stringent quality requirements.

Supermarket Employee

Ezra supermarket
Ernakulam, Kerala
07.2016 - 10.2018
  • Stocked and rotated grocery products on shelves, ensuring freshness and accessibility.
  • Processed customer orders and payments with POS system or cash register.
  • Handled returns and exchanges according to company policies.
  • Identified and quickly handled spill clean-up.
  • Completed day-to-day duties accurately and efficiently.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Operated cash registers, handling cash, credit, and debit transactions accurately.
  • Greeted customers and provided assistance with locating items throughout the store.

Education

Master of Science - Geological And Earth Sciences

Kufos
Elamakkara
06-2020

Bachelor of Science -

Pauls College
Kalamasser Cochin
06-2018

Skills

  • customer service and communication
  • cash handling
  • teamwork and collaboration
  • Management and shelf organization
  • Multitasking in fast-paced environments
  • Handling customer complains and problem solving

Affiliations

• Assisted in customer service and managing inventory in supermarkets.
• Worked in fast-paced environments handling cash and stocking shelves.
• Participated in problem-solving and troubleshooting tasks in IT/QA roles.
• Developed strong teamwork and multitasking skills in different work environments

Timeline

se menor soluions
03.2022 - 03.2025

Supermarket Employee

Ezra supermarket
07.2016 - 10.2018

Master of Science - Geological And Earth Sciences

Kufos

Bachelor of Science -

Pauls College

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Ameesha Raj