To fully gain and contribute to productivity in the position that maximizes and expands my potential on my current hospitality industry skill levels and of others within it.
Overview
15
15
years of professional experience
Work History
Food and Beverage Attendant
Ayers Rock Resort
01.2022 - Current
Basic start of shift setup
Host
Allocate tables for bookings
Take guest to their allocated tables
Take and relay food and beverage orders
Serve food and beverages to guest
Check the guest satisfaction
Provide food and beverages knowledge
Use proper techniques
Practice responsible alcohol service
Taking Room services order
Cash out
Bartending Duties
Mixing and serving drinks
Maintaining cleanliness of service area
Stock takes.
Food and Beverage Attendant
COMO Laucala Island Resort
01.2021 - 01.2022
Basic start of shift setup
Take and relay food and beverage orders
Serve food and beverages to guest
Check the guest satisfaction
Provide food and beverages knowledge
Use proper techniques
Practice responsible alcohol service
Taking Room services order.
Food and Beverage Attendant
Hilton Fiji Beach Resort & Spa
01.2019 - 01.2021
Basic start of shift setup
Take and relay food and beverages orders
Serve food and beverages to guest
Check on guest satisfaction
Provide food and beverages knowledge
Use proper techniques
Practice responsible alcohol service.
Food and Beverage Attendant
Rhum-Ba Restaurant
01.2016 - 01.2017
Basic start of shift setup
Take and relay food and beverages orders
Serve food and beverages to guest
Check on guest satisfactions and other proper techniques with customer service and serving of alcohol.
F&B attendant (2014-2015), Bartender (2015)
The New Nadi Farmers Club
01.2014 - 01.2016
Bartending Duties
Mixing and serving drinks
Maintaining cleanliness of service area
Daily, Weekly, and Monthly stock take
Cashier Duties
Waitressing Duties
Take and relay food and beverage orders
Serve food and beverages to guest
Check on guest satisfaction
Deal with complaints and concern of customers
Provide food and beverage knowledge
Use proper serving techniques
Practice responsible alcohol service
Handle cash, and reconcile cash with total sales
Bondi Beachwear Sales (on-site and off-site locations)
Open up and set up the shop
Sales
Cashier Duties
End of shift cash reconciliation
Close up boutique.
Food and beverage attendant
Daikoku Restaurant Martintar Nadi
01.2010 - 01.2014
Provide customer service and attend to their needs
Provide food and beverage knowledge
Handle cash, and reconcile cash with total sales
Other Adhoc Duties
Photocopy, sort, and file receipts
Mix Drinks
Cleaning of restaurant (before and after shift).
Education
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Nadi Muslim College
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Sabeto District School
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University of the South Pacific, Lautoka campus.
01.2018
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APTECH Suva, Fiji
01.2009
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Pandit Vishnu Memorial College
01.2003
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Sabeto Indian School
01.2002
Skills
Food and Beverage Attendant
Bartending
Sales
Basic Computing (MS Office application)
Touch-typing
Excellent social skills
Out and well spoken
Leadership and organizing skills
Accomplishments
Received a certificate of Completion of Caregiving Fundamentals.
Passed and received a certificate on basic computing skills from Aptech
Kelly Christina, Daikoku Restaurant, Manager, (+679) 9184863
Ana Dimacu, Rhum-Ba Restaurant, Supervisor, (+679) 7046770
Tom Liu, Nadi New Farmers Club, Restaurant Manager, (+679) 7775442/ 2709290
Internship
2022- Till Date, Ayers Rock Resort, Food and Beverage Attendant, Basic start of shift setup., Host, Allocate tables for bookings, Take guest to their allocated tables, Take and relay food and beverage orders., Serve food and beverages to guest., Check the guest satisfaction., Provide food and beverages knowledge., Use proper techniques., Practice responsible alcohol service., Taking Room services order, Cash out, Bartending Duties, Mixing and serving drinks, Maintaining cleanliness of service area, Stock takes.
2021-2022, COMO Laucala Island Resort, Food and Beverage Attendant, Basic start of shift setup., Take and relay food and beverage orders., Serve food and beverages to guest., Check the guest satisfaction., Provide food and beverages knowledge., Use proper techniques, Practice responsible alcohol service., Taking Room services order
2019-2021, Hilton Fiji Beach Resort & Spa, Food and Beverage Attendant, Denarau, Nadi, Basic start of shift setup., Take and relay food and beverages orders., Serve food and beverages to guest., Check on guest satisfaction., Provide food and beverages knowledge., Use proper techniques., Practice responsible alcohol service.
2016-2017, Rhum-Ba Restaurant, Food and Beverage Attendant, Port Denarau, Nadi, Basic start of shift setup., Take and relay food and beverages orders., Serve food and beverages to guest., Check on guest satisfactions and other proper techniques with customer service and serving of alcohol.
2014-2016, The New Nadi Farmers Club, F&B attendant (2014-2015), Bartender (2015), Sales in onsite Clothing Boutique (Bondi Beachwear), Bartending Duties, Mixing and serving drinks, Maintaining cleanliness of service area, Daily, Weekly, and Monthly stock take, Cashier Duties, Waitressing Duties, Take and relay food and beverage orders., Serve food and beverages to guest, Check on guest satisfaction, Deal with complaints and concern of customers, Provide food and beverage knowledge, Use proper serving techniques, Practice responsible alcohol service, Handle cash, and reconcile cash with total sales, Bondi Beachwear Sales (on-site and off-site locations), Open up and set up the shop, Sales, Cashier Duties, End of shift cash reconciliation, Close up boutique.
2010-2014, Daikoku Restaurant Martintar Nadi, Food and beverage attendant, Provide customer service and attend to their needs, Provide food and beverage knowledge., Handle cash, and reconcile cash with total sales, Other Adhoc Duties, Photocopy, sort, and file receipts, Mix Drinks, Cleaning of restaurant (before and after shift)
Hobbies and Interests
Outdoor activities
Sports- swimming, netball and volleyball
Travelling
Socializing
Cover Letter
Expression of Interest – Food and Beverage Attendant
Dear Sir/Madam,
Through this letter I write to offer my career qualifications for the food and beverages service position. With over seven years of experience in the industry, my skills prove that I am a suitable candidate for this role and I offer my background in this cover letter and resume.
My current employment at Laucala Island Resort as a Food and Beverage Attendant has helped me develop my abilities in key areas such as meeting and greeting customers, making reservations in person and over the phone, maintaining hygiene. Also, prior to this, I have also had the privilege to work in a few other places, namely; COMO Laucala Island Resort, Daikoku Restaurant in Martintar Nadi, Rhum-Ba Restaurant Port Denarau, Nadi, and The New Nadi Farmers Club. With these working experiences, it has helped me professionally in becoming a well-trained food and service attendant with an upbeat attitude.
Furthermore, I’ve also gained extensive knowledge and insights into providing outstanding customer services by anticipating customer needs. I became proficient in handling the concerns of less satisfied patrons by ensuring that they leave the restaurant without any unsolved issues.
Your company is a market leader in the food service industry and I am aware that the food and service attendant requirements include speed, accuracy, quality of food and beverage, and customer service. I would love to bring all of these experiences and knowledge of hospitality to your hotel and become a part of your team.
I am confident that I can smoothly fit into your company culture and become an excellent candidate and a valuable addition to the team.
Thank you in advance for your time and consideration. Should you need any further information, please do not hesitate to contact me at your convenience on 9569639/ 7679848 or amelebainivalu@gmail.com.
I look forward to hearing from you with a favorable reply.
Yours Sincerely,
Amele Cagilaba