Amelia Bennett

• Drive and deliver sales activities to achieve area profitability
• Embed service excellence within the Store Managers and ensure a customer centric focus cascades through the store teams
• Manage monthly Profit and Loss in conjunction with the Store Managers in the area to achieve the area financial targets
• Demonstrate financial analysis including objectives budgeting, shrinkage and wage control
• Build employee engagement in store and across the area
• Determine the recruitment needs of the area store management team and store teams
• Effectively manage and develop performance of Store Managers through providing timely feedback, training and coaching
• Support Store Managers to build succession pipeline by providing appropriate training, coaching & development for Assistant Store Manager and team members
• Support Store Managers to proactively manage underperformance in the area.
• Provide direction and support to Store Managers regarding store structure and rostering to ensure the needs of the customer and business are met
• Conduct regular store visits to complete review and audit processes and proactively respond to issues as they arise
• Ensure all stores adhere to compliance requirements in all areas of company policies and procedures, including but not limited to risk management and administrative controls
• Maintain company work health and safety standards

• Complete Weekly reporting for Loss & Operational Activities
• Retail - Loss Dashboard, Refund, till variance
• Vet – Refund, Till Variance Report, Credit Card Reporting (Monthly)
• Security inbox (Alarm Codes, callout listings, Maintenance activities)
• Management of Payout inbox & reconciliation of monthly spends.
• Management of EOD inbox and investigation into variances.
• Planning of upcoming CCTV, Alarm Panel, Safe deployments throughout network.
• Completion of floor plans + CCTV mock-ups for deployment.
• Management of Daily SDD queries and Support.
• Completion of testing for retail related projects.
• Investigation of EOD discrepancies
• Management of Loss prevention Inbox for retail
• Management of Monthly LP newsletter in retail.
• Establishment of a LP Newsletter within Clinics.

• Coaching, Developing and Supporting Store Managers and Assistant Store Managers
• Problem solving
• Sales
• Remuneration delivery
• Profit
• Loss
• Base roster training
• Leading team to ensure targets are delivered
• Delivering safe store environment for customers and team
• Delivering UP Feedback results
• Communication
• Performance management

• Coaching, Developing and Supporting Store Managers
• Problem solving
• Sales
• Remuneration delivery
• Profit
• Loss
• Rostering
• Leading team to ensure targets are delivered
• Delivering safe store environment for customers and team
• Delivering UP Feedback results
• Communication

• Day to day operations of running my store, KPI being but not limited to:
• Sales
• Remuneration delivery
• Profit
• Loss
• Rostering
• Team development and coaching
• Leading team to ensure targets are delivered
• Delivering safe store environment for customers and team
• Ensuring my team delivers on business requirements
• Delivering UP Feedback results

• Assisting Store Manager in day-to-day operations of running our store, KPI being but not limited to:
• Running the store in the Store Managers absence
• Sales
• Remuneration delivery
• Profit
• Loss
• Rostering
• Team development and coaching
• Leading team to ensure targets are delivered
• Delivering safe store environment for customers and team
• Ensuring my team delivers on business requirements
• Delivering UP Feedback results

• Regional bakery sponsor my responsibilities include, coaching and training bakery teams, retail leaders, external managers, bakery managers and store managers
• Travelling to other stores to assist with training of bakery managers (better understanding of availability, sdr, expectations and business standards outlined by Coles, assistance in coaching and developing teams)
• I am responsible for 13 stores including my own store.

• Regional bakery sponsor my responsibilities include, coaching and training bakery teams, retail leaders, external managers, traveling to other stores to assist with training of bakery managers (better understanding of availability, sdr expectations and business standards outlined by Coles, assistance in coaching and developing teams)
• Bakery manager with Coles five years’ experience.
• KPI being but not limited to:
• Sales
• Remuneration delivery
• Profit
• Loss
• Rostering
• Team development and coaching
• Leading team to ensure targets are delivered
• Delivering safe store environment for customers and team
• Ensuring my team delivers on business audit requirements

• Responsible for the day-to-day operations of my department. KPI being but not limited to:
• Sales
• Remuneration delivery
• Profit
• Loss
• Rostering
• Team development and coaching
• Leading teams to ensure targets are delivered
• Delivering safe store environment for customers and team
• Ensuring my team delivers on business audit requirements

• Second in charge of meat department. Running the department in the absence of the meat manager.
• Responsible for the day-to-day operations of the meat departments sales profit and loss results

• Entry level position into retail. Numerous tasks / roles across store held from point of sale to service operator