Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Amelia Boneham

Mitchelton,QLD

Summary

Enthusiastic team member successful at managing security, maintenance, and cleaning operations. Able to work under pressure and assess risk management. Ready to leverage experience and drive to advance professionally in a challenging new position. Hardworking and focused on maximizing team productivity, friendly, and goal-orientated. Specialized in community care in both theory and practical skills from past and ongoing studies. Compassionate and care-driven, only aspired to deliver exceptional care through patient-centered care and decision-making. Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding the highest standards of customer service and safe food handling practices.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Bar Staff Member

ARE - Australian Retail Enterprise
05.2023 - Current
  • Enhanced customer satisfaction by providing timely and efficient orders.
  • Maintained a clean and organized bar area for excellent customer experience.
  • Maximized sales by recommending specialty drinks and menu items to customers.
  • Collaborated with team members to ensure smooth service during peak hours.

Utility Worker

HAYS Recruitment
10.2022 - 06.2023
  • Organized tools, equipment and supplies necessary to complete assignments
  • Deep-cleaned machinery, vehicles and facility areas weekly
  • Maintained clean, organized and fully stocked work areas for maximum efficiency
  • Verified each completed room against standard plans to maintain consistency
  • Delegated work to staff, setting priorities and goals
  • Communicated guest service scores to drive improvement and higher guest satisfaction
  • Collaborated with front desk to respond promptly to guest requests and promote positive experience
  • Monitored supply levels and requested new items to maintain completing daily cleaning tasks
  • Monitored cleanliness of lobby, swimming pool and other common areas
  • Checked stock regularly and discarded unsafe food to protect customers.

Community Support Worker

Suncare Community services
06.2021 - 09.2022
  • Followed and evaluated individualized support care plans to increase personal development
  • Supervised community outings, enabling clients to achieve maximum personal independence
  • Coordinated psychosocial assessments, treatment plans and progress notes
  • Tracked client behaviors, daily activities, new skills and notable incidents for documentation purposes
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses
  • Swept, mopped and sanitized wooden and tile floors
  • Cleaned sinks, floors and mirrors to keep bathrooms sanitized and organized
  • Restocked cupboards, refrigerators and service stations with new food items or supplies.

Personal Support Worker

Spinal Life Australia
04.2021 - 10.2021
  • Enhanced patient comfort by providing compassionate and attentive personal care.
  • Assisted clients with daily living activities, promoting independence and wellbeing.
  • Collaborated with healthcare professionals to develop customized care plans for individual patients.
  • Monitored patient health status regularly, reporting any changes to the appropriate medical staff.

Education

Nursing -

Australian Catholic University
Brisbane, Banyo QLD
01.2024

Certificate III Individual Care - Community Care

TAFE Queensland
Brisbane, QLD
10.2020

Bachelor of Science -

Mt Maria private college
01.2017

Skills

  • Compliance standards
  • Needs Assessment
  • Attention to Detail
  • Order accuracy
  • Food preparation
  • Organizational Skills
  • Customer Service
  • Training & Development
  • Team Management
  • Team Building
  • Flexible Schedule
  • First Aid/CPR
  • Equipment Cleaning
  • Cleaning and Sanitizing

Certification

  • Responsible service of alcohol (RSA)
  • First Aid/ CPR
  • Certificate III in Individual support
  • Certificate III in Fitness and Health
  • AIN Qualified
  • RSA

References

  • Joel Bjork, BWS Manger, 0419037255
  • Bridie Oddonel, Suncare client, 0738651554
  • Laura Ybarzabal, Suncare Care Coordinator, 0475980076
  • Nathalie Frawn, Breakfast Creek floor Manager, 0460353023
  • Dylan Morrison, Hays Recruitment, 0738150714
  • Christah Mura, ARE Newstead Manager 0421302879

Timeline

Bar Staff Member

ARE - Australian Retail Enterprise
05.2023 - Current

Utility Worker

HAYS Recruitment
10.2022 - 06.2023

Community Support Worker

Suncare Community services
06.2021 - 09.2022

Personal Support Worker

Spinal Life Australia
04.2021 - 10.2021

Nursing -

Australian Catholic University

Certificate III Individual Care - Community Care

TAFE Queensland

Bachelor of Science -

Mt Maria private college

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