Summary
Overview
Work History
Skills
Accomplishments
Timeline
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Amelia Bowen

Mascot,NSW

Summary

Over 13 years of senior payroll and payroll management experience across various industries including Financial Services, FMCG, Hospitality, Media, Construction, and Health sectors. Proven track record of delivering timely and accurate payroll processing. Expertise in completing technical payroll projects and collaborating with Finance and HR departments for data and reporting. Strong internal customer service skills and ability to work effectively with external partners and advisors. Proactive team player with experience in managing end-to-end processing independently and within a team environment.

Overview

17
17
years of professional experience

Work History

HR Advisor

Swiss Re
03.2023 - 04.2025
  • An accomplished professional with a proven ability to communicate succinctly and effectively, ensuring that written communication is quickly and easily understood. Adept at creating rapport and building strong, ongoing relationships with clients and colleagues. Demonstrates a strong team player mentality with a proactive, can-do attitude.
  • Below is list of duties and tasks:
  • Offered HR consultation to staff and leadership, maintaining compliance with international employment regulations.
  • 2. Developed and maintained accurate employee data, facilitating efficient HR processes and inquiries.
  • 3. Advised on compensation, benefits, staffing levels, and policies, contributing to the overall HR strategy and talent development.
  • 4. Collaborated with HR Business Partners to address various HR issues and processes, enhancing organisational efficiency.
  • 5. Assisted in recruiting and talent development initiatives, supporting the company's goal of being a preferred strategic partner.
  • 6. Handle payment-related inquiries and resolve employee questions in collaboration with external vendors.
  • 7. Deliver high-quality payroll services and administrative support in a shared service environment for P&C, L&H, and Corporate Services.
  • 8. Support the implementation of progressive payroll strategies and policies to achieve business objectives.
  • 9. Act as the key contact for the outsourced payroll vendor in ANZ.
  • 10. Implement payroll processes and policies from the regional/Group level.
  • 11. Provide high-level payroll support to business managers, including preparation of reports as required.
  • 12. Advise and coordinate with line management to resolve day-to-day payroll and HR queries.
  • 13. Recommend and implement appropriate payroll programs, policies, and procedures to support local business operations.
  • 14. Maintain and share market intelligence on payroll.
  • 15. Manage onboarding, offboarding, induction, leave of absences, and working from home arrangements.
  • 16. Provide administrative support to the Country Head and HR Partner, including processing invoices, e-filing, letters, system changes/updates, etc.
  • 17. Effectively manage time and resources to complete work efficiently and in a timely manner.
  • 18. Actively participate in learning activities and quickly gain new job-related knowledge or skills as required.
  • 19. Perform other ad hoc activities or projects as directed by the Country Head HR and/or HR Partner.
  • 20. Knowledge and understanding of payroll in a professional services environment.
  • 21. Comprehensive knowledge of payroll processes and philosophies.
  • 22. Working experience in multinational companies with a multinational and multicultural workforce.
  • 23. Adaptability to work in a matrix organization and appreciation of cross-functional cooperation.
  • 24. High degree of independence and initiative.
  • 25. Good interpersonal and communication skills.
  • 26. Ability to manage multiple tasks simultaneously.
  • 27. Detail-oriented and hands-on approach.
  • 28. Knowledge of payroll legislation in the responsible location/region.
  • 29. Proven track record in delivering quality results.
  • 30. Solid up-to-date payroll skills.
  • 31. Analytical and computer literate with payroll systems, Excel, Word, and PowerPoint.
  • 32. Strong team player with a can-do attitude.

Payroll Team Leader

CPB Contractors
07.2021 - 02.2023
  • Provide mentorship for team members, lead and coordinate day-to-day operation of payroll processing, ensuring the timely completion of weekly, fortnightly and monthly pay runs.
  • Below is list of duties and tasks I have achieved since joining CPB
  • 1. 20% to 30% Hands on Payroll Processing
  • 2. First Point of Contact for Team Escalations
  • 3. Manage the Day to Day Running of the Payroll Team
  • 4. Running the Daily Team Meetings
  • 5. Manage and Assist with the Rem Review/Bonus Process First year, with second year preparation.
  • 6. Manage Wages Forecast Calendars for Public Holiday or Shutdown Period.
  • 7. Taken though last years End of Year End Activities
  • 8. Authorise EFT payments
  • 9. Sign and approve pay runs
  • 10. Identify and amend rejected payments
  • 11. Review Payroll Calendar both internal and external before sending to Payroll Manager for Final Approval
  • 12. Query handling
  • 13. Liaise with Audit
  • 14. Manage all Team Documentation/Process Flows
  • 15. Adhoc Reporting - Oracle and Preceda
  • 16. Liaise with Business re Oracle payroll/Preceda training requirements
  • 17. Create new employment conditions In Oracle
  • 18. Liaise with Ceridan to get new EBA in Preceda along with testing
  • 19. Create EBA run. Cheats sheets
  • 20. Integration errors
  • 21. Review and Audit Security Profiles
  • 22. Setup all new codes in Oracle (if required)
  • 23. Liaise with Ceridan re all new pay codes
  • 24. MSS Access
  • 25. Assigning ServiceNow Tickets

Payroll Compliance Officer

Navitas
07.2020 - 06.2021
  • Reviewing current processes and procedures to ensure compliance with relevant legislative, regulatory and statutory requirements for all payroll related company obligations, and to implement process improvements to improve accuracy and reduce processing effort.
  • Performing all end of period processing, ensuring lodgement and/or payment of regulatory and statutory requirements for all Navitas operations are made within required timeframes
  • Maintaining payroll compliance across the payroll team to ensure the accurate and timely processing of a high volume fortnightly and monthly payroll.

Contract – Payroll Contactor

Genesis Care
04.2020 - 07.2020
  • Processes and system reporting developed for leave reconciliation project.
  • Multiple states and entity Leave entitlement reconciliations, report designer and pivot tables for data
  • Base hours check for PHQ, PIT and LVE, awards enterprise agreements and individual employment contracts matrix checks, for employee data files and position setup in Chris21.
  • Data cleanse for new payroll system implementation, checking for flagged code accruals.
  • GTR plan in place for LAT balances updates for go live.

Payroll Team Leader

SBS Broadcast
06.2019 - 12.2019
  • Enterprise agreement interpretation project for timekeeping system implementation, API data sheets developed for automation of upload for fortnightly PAYG & team structured meetings for development in new projects and developing new system skills.
  • Providing 2nd tier support to the payroll and operations team
  • Provide 2nd tier payroll support to HR business partners and Business Managers on the interpretation and calculation of payroll related queries
  • Providing compliance checking in the payroll including payroll updates, running trial pays, advances and payroll process improvements
  • Overseeing the HR system interfaces in the payroll system
  • Providing technical systems support across the HR Technology stack
  • Reporting as required
  • Project work as require

Senior Payroll Specialist

Krispy Kreme Australia Pty Ltd
10.2017 - 06.2019
  • Executed comprehensive end-to-end implementation of New Zealand payroll.
  • Developed new Labour reporting spreadsheet for business, Salary benchmarking for remuneration survey, WGEA.
  • Before commencing Full Time with this rapidly growing organisation, I took two Contract assignments to allow more the senior Payroll Officer to take Holidays.
  • Krispy Kreme has grown significantly in the three years I have worked with them. In 2016, Krispy Kreme had 21 sites and 727 employees in Australia; in 2018 there were 28 sites and 853 employees in Australia, 3 sites and 162 employees in New Zealand; today there are 38 sites and 980 employees in Australia and 4 sites and 180 employees in New Zealand.
  • PAYROLL OFFICER | OCTOBER 2017 -
  • Processing of payroll for Krispy Kreme Australia-wide stores & head office end-to-end
  • Implementing New Zealand payroll for Chris21 and Riteq
  • Maintaining Riteq interface
  • HRonboard system integration into payroll processes and systems, to allow moving the data and information from HRonboard to Chris21

Farm Hand

Woodlands Estate Bagshot
12.2015 - 10.2017
  • I lived on a farm in Bagshot (Victoria), my duties included:
  • Feeding calves, sheep, ducks and chickens
  • Milking Cows
  • Delivering Calves and Lambs
  • General animal husbandry duties: lambs, calves, sheep, ducks and chickens
  • Training dogs
  • Droving
  • Gardening
  • Cooking
  • During this time, I also worked at Woolworths for six months to get extra cash, as a Bakery Team Member.

Payroll Team Leader

Seven West Network Holdings
01.2015 - 03.2015
  • Supervised and coordinate the national payroll for Television and Magazines and for Network Investment Holdings (SGH). Seven West Holdings had 4,500 employees across Australia
  • Duties were:
  • Maintaining accurate and timely processing of payroll
  • Developed a strong understanding of EBAs, employment contracts and the validity of data within the HR and the payroll systems
  • Provided accurate interfacing and reporting for all payroll information in Finance One
  • Maintained high levels of service to both employees and management
  • Supervised the payroll team and develop a team rapport
  • Working with the General Manager, Human Resources – Remuneration & Corporate to coordinate the implementation of a new payroll system – 2015 calendar year.
  • Supervised the payroll employees and guided smooth lined processes for: (two monthly payrolls, one fortnightly payroll and two weekly payrolls).
  • Provided coaching, feedback and development for the payroll administrators.
  • Reviewed and authorized the process of new starters, terminations, back pay, adjustments, redundancy calculations, prepayment calculations and payments.
  • Provided assistance/information to employees regarding pay and entitlements.
  • Reviewed and authorized daily EFT payments and signing off for all payrolls processed.
  • Provided information to assist with queries from Managers.
  • Assisting in the completion and review of all of the payroll general ledger balance sheet Accounts.
  • Preparing the final review and adjustments for general ledger clearing account reconciliations.
  • Follow company policies and procedures to ensure a smooth timeline delivery

Payroll Manager

Australian Radio Network - ARN
06.2014 - 10.2014
  • Managing a full function payroll for 600 employees Australia wide spanning the following radio stations:
  • KIIS 1065
  • The EDGE
  • Gold FM
  • I heart radio
  • My duties were broad and included the following:
  • End to End payroll processing for Monthly Payroll
  • End of Month Processing including Budget Reports, MTD Clear downs
  • End of Financial Year Processing June 14 EOY
  • XML Templating
  • Pivot Tables & VLOOKUP’s used for analysis checking & EOM reporting
  • Using GTR Templating for Automatic uploads of Commissions, live reads
  • Mercer Online Clearing house – monthly super payments
  • PAYG & Payroll Tax reconciliations and payments
  • System Upgrades Chris21 Versions
  • New Starters/Terminations/ Redundancy’s
  • Position changes/ Salary Changes / B-Pay Calculations

Senior Payroll Clerk

Benevolent Society
12.2013 - 05.2014
  • I worked alongside the Payroll Manger to look after function payroll of 1,200 employees across 4 states using Chris 21, which included end-of-month processing, as well tracking and paying salary packaging benefits for all employees.
  • End-to-End payroll processing for Fortnightly payroll
  • Manual Timesheet entry and coding & timekeeping upload file
  • HR21 employee Self Service Enquires
  • Interpret Awards/ EBA’s/individual employment contacts.
  • Advantage - Salary Packaging
  • Workers compensation, CGU – Payment Calculations, reimbursement schedules
  • Position changes/ Salary Changes / B-Pay Calculations
  • End of month reconciliations (Super, Month to Date clearings, PIT report)

Payroll Specialist

Transfield Services
06.2013 - 11.2013
  • Payroll Specialist brought in to create smooth line processes as the company was in the progress of moving its Payroll & Finance departments offshore to India. Transfield had more than 24,000 employees. My work involved:
  • Improving, streaming lining and processing all Portable long service leave processes, whilst documenting all States’ legal requirements
  • Involved in end-to-end completion for Monthly, Quarterly and Yearly returns
  • Looking after all monthly payments for Redundancy Funds & Income protection processes
  • Creating Procedure Manuals for all processes and training of outsourcing company staff
  • EBA and Award interpretations for 138 different EBA’s
  • Generate and manage the payroll reporting functions
  • Excel pivot tables, V lookups & formulating for almost all of my tasks involved
  • Training of all processes I am involved into the outsourcing company, creating writing processes and procedures for payroll
  • SAP system analysis & being a part of a system role over into ECP
  • Using two systems to prepare reporting Live System & historical data (non-live system)

Payroll Officer

St Vincent’s Private Hospital
03.2013 - 03.2013
  • I was asked to Come back to St Vincent’s to cover Annual Leave for a Senior Payroll Officer at St Vincent’s, due to my experience working here I was able to cover for a period of time with full confidence of Processing / Procedures and End to end Full Payroll Function. My duties were the same as previously working for this Company.

Payroll Officer

Webster Holdings
02.2012 - 11.2012
  • Webster holdings had 1,130 employees across 52 stores in Australia and New Zealand incorporating 3 brands:
  • Marcs
  • Jacqui E
  • David Lawrence
  • Key accountabilities of the role included:
  • Processing of the fortnightly Australian & New Zealand payrolls
  • Maintenance of employee records in the Chris21 system
  • Administration for the Time and Attendance system

Payroll Officer

Jet-Set Travel World Group
12.2011 - 02.2012
  • My duties include all day to day payroll activity:
  • Looking after end to end payroll processing of all executive payroll for over 1,600 employees
  • Interpreting over 19 Awards Wages and EBA’s

Payroll Officer

Tenix
07.2011 - 09.2011
  • My duties include all day to day payroll activity:
  • Looking after end to end payroll processing of all executive payroll for over 1600 employees
  • Interpreting over 19 Awards Wages and EBA’s

Payroll Officer

The Just Group
03.2011 - 06.2011
  • I was employed as a full-time Payroll Officer with responsibility for the payroll across 4 States for 6 well-known brands of retail outlets and over 5,000 employees in Australia and New Zealand.
  • Jay jays
  • Portmans
  • Just jeans
  • Peter Alexander
  • Dotti
  • Smiggle
  • My duties included:
  • Using various involved rostering and database systems; Kronos, Lotus Notes, chris21 for payroll processing.
  • Manage staff payroll enquires ensuring excellent time management and productivity.
  • Excellent communication skills
  • Providing extensive knowledge and experience of Chris21 Payroll system, new to the Just Groups payroll systems.
  • Liaising with finance for banking and end of month procedures, providing assistance with general ledger.

HR Co-ordinator

St Vincent’s Private Hospital Sydney and St Vincent’s Hospital Melbourne
02.2008 - 02.2011
  • Human Resources: Employed as a HR Co-ordinator at St Vincent's Hospital Melbourne
  • My duties included:
  • Looking after employee legation enquires, regarding payroll, employment and confidential matters.
  • Handling help desk enquires
  • Working with HR consultants for hospital recruitment placement
  • Arranging meetings with future employees for job enquires
  • Looking after online recruitment database for all listings, allocation of job numbers and online advertising.
  • Distribution of employee human resources information for orientation days, handling seminars for Employee information days.

Skills

  • Windows XP, Windows 2000, and Vista & MAC
  • Excel, Word, PowerPoint, Outlook
  • Lotus Notes
  • MYOB premier - invoicing, accounts payable and receivable
  • Payroll & HR
  • Chris21 and ichris
  • ADP
  • SAP Success Factors
  • Service Now
  • Workforce management system
  • Riteq & Timeteq
  • KRONOS

Accomplishments

  • Processes and system reporting developed for leave reconciliation project.
  • Multiple states and entity Leave entitlement reconciliations, report designer and pivot tables for data
  • Base hours check for PHQ, PIT and LVE, awards enterprise agreements and individual employment contracts matrix checks, for employee data files and position setup in Chris21.
  • Data cleanse for new payroll system implementation, checking for flagged code accruals.
  • GTR plan in place for LAT balances updates for go live.

Timeline

HR Advisor

Swiss Re
03.2023 - 04.2025

Payroll Team Leader

CPB Contractors
07.2021 - 02.2023

Payroll Compliance Officer

Navitas
07.2020 - 06.2021

Contract – Payroll Contactor

Genesis Care
04.2020 - 07.2020

Payroll Team Leader

SBS Broadcast
06.2019 - 12.2019

Senior Payroll Specialist

Krispy Kreme Australia Pty Ltd
10.2017 - 06.2019

Farm Hand

Woodlands Estate Bagshot
12.2015 - 10.2017

Payroll Team Leader

Seven West Network Holdings
01.2015 - 03.2015

Payroll Manager

Australian Radio Network - ARN
06.2014 - 10.2014

Senior Payroll Clerk

Benevolent Society
12.2013 - 05.2014

Payroll Specialist

Transfield Services
06.2013 - 11.2013

Payroll Officer

St Vincent’s Private Hospital
03.2013 - 03.2013

Payroll Officer

Webster Holdings
02.2012 - 11.2012

Payroll Officer

Jet-Set Travel World Group
12.2011 - 02.2012

Payroll Officer

Tenix
07.2011 - 09.2011

Payroll Officer

The Just Group
03.2011 - 06.2011

HR Co-ordinator

St Vincent’s Private Hospital Sydney and St Vincent’s Hospital Melbourne
02.2008 - 02.2011

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Amelia Bowen