AMELIA BRADFIELD
Hackett
Summary
Proactive and goal-oriented Bachelor of Arts graduate and honours student with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organisational growth.
Overview
4
4
years of professional experience
Work History
Tours and Events Committee Volunteer
National Heritage Trust (ACT Branch)
01.2025 - Current
- Organised public tours and committee events to cater to diverse audience interests, such as the 2025 Canberra and Region Heritage Festival
- Researched and recommended places of interest for future events
- Liaised with other trust committees, such as the Trust Heritage Committee and Corporate Affairs Committee, to organise funding and advertising for Trust events.
Sales Assistant
Sportsgirl Belconnen
01.2022 - Current
- Executed all retail clerk and customer service duties, including POS transactions and inventory management.
- Supervised closing procedures to ensure compliance with company standards.
- Assisted customers with prompt and polite support in-person and via telephone.
- Cultivated a loyal clientele through effective interpersonal communication skills.
Course Representative
ANU College of Arts and Social Science
01.2022 - Current
- Created a welcoming and supportive environment for all students, leading to increased enrollment and retention in the courses represented.
- Developed strong rapport with students, creating an inclusive atmosphere that encouraged open dialogue about course material.
- Collaborated closely with faculty members to identify areas for improvement in teaching materials and instructional strategies based on student feedback.
Member
ANU Unilodge Women's Portfolio
02.2022 - 12.2022
- Provided a first point of contact for female-identifying students and facilitating inclusive dialogue on gender-based issues with the broader residential hall community
- Planned and coordinated events for students of four ANU residential halls
- Communicated with other ANU organisations, such as ANUSA, the Unilodge Resident’s Committee and the ANU Women’s Department, to organise funding and collectively plan ANU-wide events.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Customer Service Representative
The Juice Bar
12.2020 - 02.2022
- Effectively managed high-stress situations while maintaining professionalism and resolving conflicts.
- Resolved customer complaints with empathy, enhancing loyalty and encouraging repeat business.
- Handled escalated calls efficiently, achieving satisfactory resolutions for customers and the organization.
- Responded promptly to customer inquiries regarding products, services, and company information.
Education
Bachelor of Arts (Honours) - History
Australian National University
Canberra, ACT11-2025
Bachelor of Arts - History
Australian National University
Canberra, ACT11-2024
Skills
- Strong critical thinking
- Communication and collaboration
- Organisational skills
- Adaptability and flexibility
- Team leadership
- Interdisciplinary collaboration
Timeline
Tours and Events Committee Volunteer
National Heritage Trust (ACT Branch)
01.2025 - Current
Member
ANU Unilodge Women's Portfolio
02.2022 - 12.2022
Sales Assistant
Sportsgirl Belconnen
01.2022 - Current
Course Representative
ANU College of Arts and Social Science
01.2022 - Current
Customer Service Representative
The Juice Bar
12.2020 - 02.2022
Bachelor of Arts (Honours) - History
Australian National University
Bachelor of Arts - History
Australian National University
Similar Profiles
Zhiyuan LuZhiyuan Lu
Assistant Accountant at National Trust of Australia (Victoria branch)Assistant Accountant at National Trust of Australia (Victoria branch)
Selase DagaduSelase Dagadu
Member & Client Services Officer at Social Security and National Insurance Trust, SSNIT (Weija Branch)Member & Client Services Officer at Social Security and National Insurance Trust, SSNIT (Weija Branch)
Mansoor MirMansoor Mir
Relation Banker at Branch Banking and Trust CompanyRelation Banker at Branch Banking and Trust Company