Amelia Brudell
Brisbane,QLD
Summary
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Store Manager
Bungaree Hot Bread
Bongaree , QLD
2019.11 - 2021.11
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Approved regular payroll submissions for employees.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised guests at front counter, answering questions regarding products.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Rotated stock to achieve optimum appeal and minimize shrinkage.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
- Developed new store location from ground up by hiring and training efficient team.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
Bookkeeper /restaurant &nightclub Management
Ann Street Holdings
Brisbane , Qld
2012.11 - 2017.11
- Maintained and processed invoices, deposits and money logs.
- Completed payroll for employees and maintained detailed records of procedures.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Reviewed and filed financial documents, coded accounting entries for data processing and posted daily receipts and payments in accordance with all corporate protocols.
- Entered financial information and payments to guarantee accurate and on-time payments for employees and vendors.
- Established QuickBooks accounting system to reflect accurate financial records.
- Calculated deductions and processed payroll for employees.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Verified postings to ledgers to confirm accurate entry and account balances.
- Verified accurate recordkeeping processes, reducing financial inconsistencies.
- Monitored, verified and approved invoices and reviewed balances using financial software to assess balance sheet for variances.
- Supported operations by communicating with customers, filing documents and managing data.
- Diminished financial discrepancies and managed monetary transactions.
- Identified accounting errors by developing cross-referencing databases.
Restaurant Manager/accounts/all Rounder
White Bull Tavern
Roma , QLD
2009.12 - 2012.10
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained and supervised staff.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Interacted positively with customers while promoting hotel facilities and services.
- Organized receptions, promotions and corporate luncheons.
- Skillfully interacted with external vendors to obtain best quality in pricing and product.
Assistant Restaurant Manager
AUGELLO'S
New Farm , QLD
2006.03 - 2009.11
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Kept restaurant compliant with all federal, state and local hygiene and food safety regulations.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Recruited and hired employees offering talent, charisma and experience to restaurant team.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Motivated staff to perform at peak efficiency and quality.
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining Number% accuracy.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Helped general management develop prices based on inventory costs and portion sizes.
- Reduced financial inaccuracies by using Software system while verifying receipts.
Education
Mount Saint Michael’s College
Ashgrove, QLD01.2007
Skills
- Verbal and Written Communication
- Financial Statement Review
- Policy Development and Enforcement
- Administrative Management
- Cash Management
- Records Organization and Management
- Customer Service
- Shift Scheduling
- Recruiting and Hiring
- Finance and Accounting Oversight
- Time Management
- Payroll Management
- Policies and Procedures
- Multitasking and Organization
- Employee Training
- Staff Supervision
- Sales Strategies
- Inventory Management
- Supply Ordering
- Business Leadership
- Management Training
- Leading Staff Meetings
- Delegating Work
- Special Events
- Positive and Friendly
- Bank and Safe Deposits
- Profit and Loss
- Software and Hardware Evaluations
- Desktops, Laptops and Mobile Devices
- POS Terminal Operations
- Database Maintenance
- Money Handling
- Order Management
Additional Information
I have had over 20years experience in the hospitality /customer service industry in every area including restaurant management. Also behind the scenes of hospitality I have done accounts management for businesses & organising all the office side of things front & back of house.
Am a hands on & quick learning employee ,positive and friendly personality that works well with a team or on my own. Like getting things done right the first time so as not to waste time so efficiency is a main priority. Am looking to have 2 or 3 shifts a week at the moment but am willing to take on more if needed.
Have had various experience in the building industry as my father was a builder for over 50 years & my sister also is a builder/carpenter. So over the years have helped with many varieties of projects big & small. Another part of labouring also have done interior/exterior house painting for around 2/3 years just recently.
Timeline
Store Manager
Bungaree Hot Bread
2019.11 - 2021.11
Bookkeeper /restaurant &nightclub Management
Ann Street Holdings
2012.11 - 2017.11
Restaurant Manager/accounts/all Rounder
White Bull Tavern
2009.12 - 2012.10
Assistant Restaurant Manager
AUGELLO'S
2006.03 - 2009.11
Mount Saint Michael’s College
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