Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amelia Carter

Coffs Harbour,NSW

Summary

DOB: 22/05/2004

Responsible, friendly and upbeat, customer-focused service provider with 4 years of experience in retail environments. Flexible and approachable, with strong organisational and time management skills. Proficient in merchandising, payment processing and housekeeping of general areas. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills, capable at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Laboratory Technician

Mid Coast Sleep
Coffs Harbour, NSW
11.2023 - Current
  • Maintained laboratory equipment by performing calibration checks and troubleshooting any malfunctions.
  • Organized patient appointments, maintained accurate records and monitored the progress of patients.
  • Ensured compliance with all relevant safety standards and protocols within the clinic environment.
  • Responded to patient inquiries in a timely manner while providing excellent customer service.
  • Performed data analysis on patient outcomes from sleep studies and reported findings to appropriate personnel.
  • Monitored patient health records for accuracy and completeness prior to submitting them for review by healthcare professionals.

Support Worker

Ability Options
Nambucca, NSW
02.2023 - Current
  • Supported clients' social, physical and emotional needs to help integrate into local community.
  • Tracked client behaviors, daily activities, new skills and notable incidents for documentation purposes.
  • Drove and accompanied clients to appointments, shopping and special events for safety and companionship.
  • Lifted, moved and adjusted clients to ambulate individuals for diverse needs.
  • Monitored financial bookkeeping for accuracy and compliance to resolve discrepancies.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Waitress/Event Caterer

Carter's catering
Coffs Harbour, NSW
05.2021 - Current
  • Assisted with food prep and clean ups including, chopping and dicing vegetables, stocked fridges and prepared workstations with ingredient's and tools that increase efficiency during demanding times
  • Observed food safety and sanitation protocols to reduce germ spread and used proper cleaning supplies and methods approved by WHO
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Food delivery to customers whilst liaising with Chef to meet customer needs and any menu modifications.

Voluntary Worker/Team Leader/Committee Member

DSA (Disabled Surfing Association)
Coffs Harbour/ Woolgoolga, NSW
01.2020 - Current
  • Encouraged participants to be active in community organsisations such as events and projects which offered support and assistance to specific community members
  • Assisted with and organised programs, events, and activities by helping with prep, set up and pack up of community and public events
  • Collaborated with others by contributing time and effort to advance needs of participants whilst encouraging team members to create customer satisfaction and loyalty ensuring retention and growth of the organisation
  • Encouraged people to be active in community through organisational events and projects. Set up tables and chairs and unloaded equipment for various volunteer events.

Cashier/Bakery Worker

Coles
Toormina , NSW
02.2019 - Current
  • Watched for and recognised security risks and threats to prevent or handle situations whilst providing excellent customer service encouraging satisfaction and loyalty with customers
  • Packaged, weighed, arranged, displayed and ticketed bakery items and purchases in bags and display cases for convenience to customers. Ensuring quick and easy selection and purchasing whilst promoting sales across the store
  • Greeted and listened to customers wants and needs suppling beyond satisfactory customer service, enabling and enjoyable experience to each customer
  • Stocked shelves and supplies and organised displays to focus customer attention on specific items, boosting sales and reviews of the entirety of the store

Work Experience

Pre School (Footprints), Aspect (Autism specific primary school) Coffs Harbour
Boambee East , NSW
09.2020 - 09.2020
  • Assisted lead teacher with enforcing expectations and teaching good practice in regard to snack time, arts and crafts and putting children down for naps enabling a safe environment
  • Secured indoor and outdoor premises to protect children and monitored children's play activities to verify safety and wellness.
  • Recorded child behavior, food and medication information for supervisors and parents

Education

Bachelor of Occupational Therapy - Allied Health

Southern Cross University
Coffs Harbour, NSW
11.2026

High School Diploma -

Coffs Harbour Senior College
Coffs Harbour, NSW
09.2022

Skills

  • Work Prioritisation and time management
  • Verbal and Written Communication
  • Customer Service
  • Building Customer Relationships and Loyalty
  • Life Skills Development
  • Daily Living Assistance and dietary problem management and identification

Certification

  • First Aid Training - 2023
  • Working with children's check - 2022
  • Drivers license - Green P
  • NDIS Workers Check

Timeline

Laboratory Technician

Mid Coast Sleep
11.2023 - Current

Support Worker

Ability Options
02.2023 - Current

Waitress/Event Caterer

Carter's catering
05.2021 - Current

Work Experience

Pre School (Footprints), Aspect (Autism specific primary school) Coffs Harbour
09.2020 - 09.2020

Voluntary Worker/Team Leader/Committee Member

DSA (Disabled Surfing Association)
01.2020 - Current

Cashier/Bakery Worker

Coles
02.2019 - Current

Bachelor of Occupational Therapy - Allied Health

Southern Cross University

High School Diploma -

Coffs Harbour Senior College

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