AMELIA CAYLAK
DAPTO,NSW
Summary
Currently working at Big W, I have strong skills in communication, problem-solving and staying calm under pressure. I am looking for a second job where I can use my skills and gain more experience.
Overview
7
7
years of professional experience
Work History
Register / tidy
Big W
DAPTO, NSW
09.2025 - Current
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained cleanliness and organization of checkout area for optimal customer experience.
- Identified needs of customers promptly and efficiently.
Register
Jackstar Clothing
WOLLONGONG, New South Wales
09.2021 - 06.2023
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Register/Restaurant Waiter
Nutrition station
WOLLONGONG, NSW
06.2019 - 03.2021
- Provided excellent customer service in a fast-paced restaurant environment.
- Took and processed customer orders accurately and promptly.
- Maintained cleanliness and organization of dining area and tables.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
Education
High School Diploma -
Keria High School
Fairy Meadow, NSW11-2024
Certificate II in Hospitality -
North Wollongong TAFE
North Wollongong 05-2022
Skills
- Customer service
- Order processing
- Cash handling
- Inventory management
- Visual merchandising
- Customer relationship management
- Time management
- Calm under pressure
- Team building
- Communication
Timeline
Register / tidy
Big W
09.2025 - Current
Register
Jackstar Clothing
09.2021 - 06.2023
Register/Restaurant Waiter
Nutrition station
06.2019 - 03.2021
High School Diploma -
Keria High School
Certificate II in Hospitality -
North Wollongong TAFE