Amelia Connell
Robertson,NSW
Summary
I’m an 18 year old, who recently completed year 11 schooling at Chevalier College. I decided to not complete year 12, in wanting to peruse my love for working with animals and took an alternative pathway with Tafe NSW to become a VET nurse. I am currently enrolled in my entry diploma for animal care. I am looking for a new job to widen my experiences in working environments in larger workplaces. This I feel will help prepare me for challenges that come later in life, as I am broadening skills and knowledge of workplace procedures. I have lots of boobies which include, reading, drawing and spending time with animals.
Overview
3
3
years of professional experience
Work History
Shop Assistant
Robertson Pie Shop
Robertson, NSW
02.2021 - Current
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Contributed to team success by supporting colleagues during peak periods or staff shortages.
- Assisted customers in locating items, ensuring a positive shopping experience.
- Organized shelves to remove slow moving items and add new merchandise.
- Collaborated with team members to achieve overall store goals and objectives.
- Greeted customers entering store and offered assistance with requirements.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Remained calm and composed in tense situations involving angry or upset customers.
- Maximized safety and production levels by frequently cleaning and organizing work areas.
- Reduced wait times by efficiently processing transactions at the cash register.
- Handled customer returns according to company policies, ensuring a fair resolution for all parties involved.
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Reviewed prices and performed audits to detect and correct price discrepancies.
Education
Certificate II - Animal Care
Tafe NSW
OnlineYear 11 -
Chevalier College
Bowral, NSW01.2023
Skills
- Product Knowledge
- Inventory Management
- Relationship Building
- Inventory Control
- Store maintenance
- Hand-Eye Coordination
- Honest and Dependable
- Reliable and Responsible
- Customer Assistance
- Adaptable and Flexible
- Team Cooperation
- Customer Service
- Attention to Detail
- Friendly and Helpful
- Safety and Cleanliness Standards
- Organization
- Cash Handling
Timeline
Shop Assistant
Robertson Pie Shop
02.2021 - Current
Certificate II - Animal Care
Tafe NSW
Year 11 -
Chevalier College