Summary
Overview
Work History
Education
Skills
References
Timeline
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Amelia Crulli

Melbourne

Summary

Results-oriented professional with over 4 years of experience in various roles including Store Manager, Office Assistant, and E-Commerce Manager. Demonstrated expertise in information processing, serving customer needs, time management, and organization. Recognized for multiple promotions and a proven track record of achieving goals.

Overview

5
5
years of professional experience

Work History

Office Assistant

Augustus Gelatery
04.2023 - Current
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Collaborated with various departments to complete assigned tasks.
  • Edited documents to keep company materials free of grammar errors.
  • Delivered valuable administrative support to office staff, promoting excellence in office operations.
  • Produced business documents to organize and emphasize information quickly and effectively.

E-Commerce Manager

Che Eyewear
02.2022 - Current
  • Developed and executed e-commerce positioning, values, tone of voice and design elements to bring value and convenience to customers.
  • Tracked consumer behaviour, content management and website analytics.
  • Implemented systems and procedures to increase sales.
  • Successfully produced content using Shopify, MailChimp, Canva, Meta Business Suite

Manager

Augustus Gelatery
09.2019 - Current
  • Accomplished multiple tasks within established timeframes.
  • Resolved customer conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and analyzing business performance to identify areas of improvement and make necessary adjustments.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Mentoring team members, scheduling employees for shifts, taking into account customer traffic and employee strengths.

Education

Certificate IV in Optical Dispensing

Australian College of Optical Dispensing
10.2025

Year 12 VCE Graduate -

St Columba's College
Essendon, VIC
11.2021

Skills

  • Information Processing
  • Scheduling Meetings
  • Time Management
  • Serving Customer Needs
  • Social Media Knowledge
  • Organizing and Categorizing

References

Montana Condo

0455 260 703

Area Manager


Ralph Zuccaro

9415 6464

Business Owner

Timeline

Office Assistant

Augustus Gelatery
04.2023 - Current

E-Commerce Manager

Che Eyewear
02.2022 - Current

Manager

Augustus Gelatery
09.2019 - Current

Certificate IV in Optical Dispensing

Australian College of Optical Dispensing

Year 12 VCE Graduate -

St Columba's College

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