Amelia Dunkley
Sydney,NSW
Summary
Hi I'm Amelia, I graduated from St Catherine's school, Waverly in 2021 and now attending university. I am a dedicated professional with proven performance in management, leadership, and communication. I can work through problems effectively and pay close attention to detail while doing so. I'm a responsible student with good judgment, time management, and a flexible schedule. Frequently praised as hard-working by my peers, I can be relied upon to help achieve goals and always happy to help in any way i can. I pride myself on my ability to come to work with enthusiasm and happy energy. I am energetic, outgoing but also sensible, switched on and respectful and eager to work hard in order to exceed my employer's exceptions.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Oak Berry Coogee
Coogee, NSW
12.2021 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
- Assist in training new workers
- Mentored team members to enhance professional development and accountability in workplace
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
- Made hiring recommendations to increase company's productivity and profitability with quality workers
- Monitored security to protect employees, customers and property
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Private Nanny
Melissa Thomas
Sydney, NSW
11.2021 - 06.2023
- Prepared healthy, age-appropriate snacks and meals
- Monitored schedules to maintain sleeping, eating, and school schedules for children
- Organized and cleaned home after activities by picking up toys and straightening up play room
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback
- Played games, worked on puzzles, and read books to young children
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation
- Led indoor and outdoor activities to entertain and occupy children
- Assisted children with homework assignments and special projects across different subjects
- Engaged with children on individual basis to build positive relationships
- Transported children to and from activities using personal or family vehicle
- Worked with parents to develop and implement discipline programs to promote positive behaviour.
Internship Student
Threesixty Comms Firm London
Remote
08.2022 - 10.2022
- Reported back to instructor to receive day-to-day tasks and responsibilities
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement
- Sorted, organized, and maintained files
- Interacted with customers by phone, email, or in-person to provide information.
Service Crew Member
Woofemdown Aka Woofy's Catering
Sydney, NSW
11.2021 - 05.2022
- Kept all prep areas clean by sweeping, mopping and washing down counters
- Assisted team members with tasks, increasing overall efficiency and achieving improved customer satisfaction
- Kept customers and crew areas organized
- Operated cash registers and POS systems, handling over $[Amount] in cash daily
- Monitored supply inventory and ordered more to maintain smooth and efficient workdays
- Repaired equipment quickly and accurately, consistently inspecting work to verify functionality and correctness
- Recorded detailed daily progress notes and tracked daily issues, productivity and supplies used
- Answering Customer Questions Organizational Structuring Retail Effectiveness Customer Experience Stock Rotation Work Planning and Prioritization Attention to Detail
Education
Bachelor Of Arts (B.A.) In Criminology - Candidate
University of Technology (UTS)
11.2025
St Catherines school, Waverly
01.2021
Skills
- Product and Service Sales
- Issue Resolution
- Leadership
- Answering Customer Questions
- Organizational Structuring
- Retail Effectiveness
- Customer service Experience
- Stock Rotation
- Work Planning and Prioritization
- Attention to Detail
- Work Ethic
- Adaptability
- Communion and Teamwork Skills
References
- Melissa Thomas, 0457 442 360
- Oak berry (Jorge), 0410 897 462
- Woofemdown (Isabelle), 0499 199 404
Extracurricular Activities
St Catherine's netball IGGSA and club Double bay diamonds club netball St Catherines touch football team Red earth Indigenous immersions program Salvation Army, Red shield appeal
Timeline
Internship Student
Threesixty Comms Firm London
08.2022 - 10.2022
Assistant Manager
Oak Berry Coogee
12.2021 - Current
Private Nanny
Melissa Thomas
11.2021 - 06.2023
Service Crew Member
Woofemdown Aka Woofy's Catering
11.2021 - 05.2022
Bachelor Of Arts (B.A.) In Criminology - Candidate
University of Technology (UTS)
St Catherines school, Waverly
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