Amelia Gayner
Geelong,VIC
Summary
Hi, my name is Amelia.
I am a friendly and motivated person who works both independently and collaboratively. I am a clear communicator with strong customer service skills and have experience in both hospitality and retail. I can remain calm in fast-paced environments, and I can remain professional with my outgoing, detail oriented nature while providing high customer service.
I'm 19 years old and have no interest in university, so I'm looking to work as many shifts possible. I have a strong work ethic and am reliable. I believe I would be an asset to your team and look forward to meeting you!
Overview
5
5
years of professional experience
Work History
Stonemason
Go Clad
06.2025 - Current
- Constructed stone structures, ensuring quality craftsmanship and aesthetic appeal.
- Learning to operate specialised tools, to shape and finish stone materials.
- Collaborated with clients to understand requirements and deliver customised stone solutions.
- Being trained on techniques and safety protocols for optimal performance.
- Enhancing customer satisfaction by delivering high quality on every project, regardless of size or complexity.
- Waking up at 5am five days a week and always arriving to work with a strong ethic and positive attitude.
- Meeting deadlines making sure deliveries are going out on time.
Customer Service Assistant
roll'd
02.2021 - 06.2025
- Resolved customer complaints promptly and professionally.
- Maintained a clean and organized work area at all times.
- Served food and drinks to customers in a timely manner.
- Greeted customers and provided them with menus.
- Coordinated with kitchen staff to ensure timely preparation and delivery of orders.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Worked effectively in team environments to make the workplace more productive.
- Assisted with customer requests and answered questions to improve satisfaction.
Christmas Casual Retail Assistant
neverland
12.2024 - 02.2025
- Answered store and merchandise questions and led customers to wanted items.
- Described merchandise and explained use, operation and care.
- Outfitted customer by suggesting key looks and incorporating latest trends based on individual style.
- Ticketed, arranged and displayed merchandise to promote sales.
- Assisted in setting up displays for new products or promotions.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Fast Food Worker
cold rock ice creamery
12.2022 - 11.2023
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Contributed to team efforts by accomplishing related results as needed.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Collaborated with other team members to ensure timely completion of tasks.
Education
High School Diploma -
Belmont High School
Geelong, VIC11-2024
Skills
- Customer service
- Time management
- Sales techniques
- Problem solving
- Effective communication
- Conflict resolution
- Visual merchandising
- Teamwork and collaboration
- POS systems and ordering platforms
- Adaptable and flexible
- Client communication
- Cleaning
- Listening and comprehension
- Relationship building
Timeline
Stonemason
Go Clad
06.2025 - Current
Christmas Casual Retail Assistant
neverland
12.2024 - 02.2025
Fast Food Worker
cold rock ice creamery
12.2022 - 11.2023
Customer Service Assistant
roll'd
02.2021 - 06.2025
High School Diploma -
Belmont High School
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