Amelia Geran
Springfield,Qld
Summary
A proven track record of using my excellent personal,communication and organisation skills to lead and improve personal and department efficiencies. I am a team player with excellent communication skills , high quality of work, driven and highly self-motivated. Strong negotiating skills and business acumen and bale to work independently.
Other certificates I have are my RSG and RSA, blue card. Yellow card, NDIS screening module. Police check, infection control Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with 1 year of experience building community and developing social skills through incremental therapeutic techniques.
Overview
1
1
year of professional experience
Work History
Support Worker
CO.AS.IT. Community Services
10.2022 - Current
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Kept clients engaged in social networks and communities for personal health and growth.
- Developed and maintained relationships with customers to enhance customer satisfaction.
- Promoted community integration by providing extensive physical, emotional and social support.
- Visited home environments to help clients develop comprehensive life, technical and job skills.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- helped with personal needs such as showering and preparing meals
Receptionist
Springfield Lakes Towing
03.2022 - 10.2022
- Assisted with onboarding new clients and securing paperwork completion.
- Organized, maintained and updated information in computer databases.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Answered central telephone system and directed calls accordingly.
- Handled assignments independently with good judgement and critical thinking skills.
Education
No Degree - Individual Support
Intercare Training
Springwood Qld. 11.2022
Certificate III - Heath Services Assistance
Mater Education
Brisbane07.2019
Skills
- Accounts Payable and Receivable
- Presentation Design
- Software and Hardware Issues
- Client Coping Mechanisms
- Documenting Incidents
- Daily Living Support
- Cleaning and Sanitizing
- Meal Planning and Preparation
- Housekeeping Duties
- Personal Errands
- Meal Preparation
- Client Records Management
- First Aid Certification
Timeline
Support Worker
CO.AS.IT. Community Services
10.2022 - Current
Receptionist
Springfield Lakes Towing
03.2022 - 10.2022
No Degree - Individual Support
Intercare Training
Certificate III - Heath Services Assistance
Mater Education
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