Amelia Gower
Summary
I am a motivated person with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
I am Experienced with creating welcoming atmosphere for guests from my wide range of job experience exposures. I always utilises effective communication and interpersonal skills to ensure positive customer interactions and have a track record of maintaining friendly and approachable demeanour.
Overview
7
7
years of professional experience
Work History
Midwife
NHS
09.2024 - 08.2025
- Provided compassionate prenatal care, ensuring patient comfort and understanding throughout pregnancy journey.
- Enhanced patient satisfaction by providing personalized and compassionate care throughout the prenatal, labor, and postpartum periods.
- Participated in advanced practice training and worked alongside physicians.
- Developed strong rapport with patients through active listening skills that facilitated open communication about concerns or anxieties related to pregnancy or childbirth experience.
- Participated in ongoing professional development activities to stay current on new research findings and best practices in midwifery care.
Support Worker
Quality Community Care
02.2020 - 09.2022
- Assisted clients with daily living activities to enhance independence and well-being.
- Supported implementation of individualized care plans to meet client needs effectively.
- Communicated with healthcare professionals to ensure comprehensive client support and care continuity.
- Monitored client progress and reported changes to supervisors for timely intervention.
Waitress
Bistro 7 of Ludlow
06.2019 - 03.2021
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Managed multiple tables efficiently during peak hours, demonstrating strong multitasking skills.
- Collaborated with kitchen staff to ensure timely food preparation and order accuracy.
- Trained new team members on service protocols and menu knowledge to enhance team performance.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
Coffee Shop Worker
Carvells Tea Room
05.2018 - 03.2020
- Trained new staff on coffee preparation techniques and customer service best practices.
- Maintained a clean and inviting atmosphere for customers, ensuring a positive experience and encouraging repeat visits.
- Provided exceptional customer service, resolving issues promptly to enhance client satisfaction.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced coffee shop environment.
- Collaborated with team members to optimize workflow efficiency, resulting in reduced wait times for customers.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
Education
Bachelor of Science - Midwifery
Liverpool John Moore's University
Liverpool08-2024
High School Diploma -
Ludlow C of E
Ludlow08-2018
Skills
- Responsive to new challenges
- Strong interpersonal skills
- Collaborative teamwork
- Detail-oriented
- Effective time management
- Proficient in managing multiple tasks
- Consistent reliability
- Effective organizational skills
- Strategic task management
- Professionalism
- Continuous improvement
- Flexible problem-solving
Timeline
Midwife
NHS
09.2024 - 08.2025
Support Worker
Quality Community Care
02.2020 - 09.2022
Waitress
Bistro 7 of Ludlow
06.2019 - 03.2021
Coffee Shop Worker
Carvells Tea Room
05.2018 - 03.2020
Bachelor of Science - Midwifery
Liverpool John Moore's University
High School Diploma -
Ludlow C of E
Personal Background
i am currently in Australia on a Working Holiday Visa
Visa
I am currently in Australia on a Working Holiday Visa, and I arrived 11/09/2025