Amelia Haley
Cornubia,Australia
Summary
Second-year university student pursuing a double Bachelor’s degree in Psychology and Criminology. Eager to secure an entry-level position to gain practical experience and contribute effectively in a professional setting. Known for quick learning abilities, strong organizational skills, and a commitment to delivering excellent service in dynamic environments. Available for full-time work.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Team Leader/Assistant Store Manager
Grill'd
, QLD
10.2022 - Current
- Supervised team members to ensure adherence to established procedures and quality standards.
- Fostered positive relationships with customers through attentiveness and a constructive approach.
- Delegated responsibilities based on individual strengths to enhance team member empowerment.
- Facilitated conflict resolution among team members, promoting collaboration and a supportive work atmosphere.
- Conducted targeted coaching sessions to develop skills, leading to improved individual performance.
Sales Assistant
Tarocash
, QLD
12.2024 - 03.2025
- Ensured compliance with company policies regarding safety, security, and attendance regulations.
- Replenished merchandise on shelves to maintain optimal product availability throughout the day.
- Maintained cleanliness of sales floor, ensuring an inviting shopping environment.
- Delivered excellent customer service to clients in person and via phone interactions.
- Completed daily reports on sales performance metrics such as units sold per hour, day, week, month.
Shift Runner
Dominos
07.2020 - 11.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhere to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Managed shift operations, supplied resources and monitored team performance to keep the business profitable and running smoothly.
Education
Bachelor of Psychological Science / Bachelor of Criminology And Criminal Justice -
Griffith University
Gold Coast 12.2027
High School Diploma -
Sailer Park State High School
Sailer Park, QLD11.2023
Skills
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Team motivation
- People Management
- Staff Training
- Work Planning and Prioritization
- Coaching and Mentoring
- OSHA regulations compliance
- Professional appearance
Certification
- Certificate III in Hospitality
- Certificate III in Design Fundamentals
- Certificate II in First Aid & CPR
- fire safety training
Timeline
Sales Assistant
Tarocash
12.2024 - 03.2025
Team Leader/Assistant Store Manager
Grill'd
10.2022 - Current
Shift Runner
Dominos
07.2020 - 11.2023
Bachelor of Psychological Science / Bachelor of Criminology And Criminal Justice -
Griffith University
High School Diploma -
Sailer Park State High School
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