Millie Hart
Summary
My name is Millie, and I'm thrilled to introduce myself as a candidate for the front of house and all-rounder role at the Bardon Thyme cafe.
While my experience may not be specifically in a cafe, I have worked in customer service, having successfully navigated roles as a waitress and in retail. I bring a dedicated and outgoing demeanour, poised to contribute positively to your welcoming team.
My commitment to delivering exceptional service, combined with my vibrant personality, aligns seamlessly with the ethos of Bardon Thyme cafe.
I am confident that my interpersonal skills and passion for customer satisfaction will be valuable assets to your team.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Administration, Reception, Logistics and Warehouse
IHeart Sleep
06.2022 - Current
- Billing patients, monitoring their progress, coordinating the distribution of medical supplies, and communicating with medical professionals to obtain medical records.
- As one of two receptionists, I answer multi-line phone systems, delivering messages to patients and greeting them.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained confidentiality of information regarding clients and company.
- I am also well-versed in warehouse operations, tracking shipments for the medical devices iHeart Sleep sells, packaging them, sending them out and receiving them. As well as maintaining a tidy and organized warehouse facility.
Host and Waiter
Starfish
01.2021 - 05.2022
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Greeted customers warmly upon arrival and provided friendly a presence throughout dining experience.
Retail Sales Associate
Brandy Melville
05.2020 - 12.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Education
Bachelor of Science - Biomedical Science And Law
Queensland University of Technology
Brisbane, QLD12.2025
High School Diploma -
Jserra Catholic High-school
California, USA05.2022
Skills
- Excellent People Skills
- Teamwork and Collaboration
- Interactive Communication Skills
- Phone Inquiries
- Warm and Friendly
- Organizational Skills
- Problem Solving
- Patience and Empathy
- Resourcefulness
Certification
RSA
Blue Card
Achievements
High School Degree Jserra Catholic High School , San Juan Capistrano, Orange County USA
I am a graduate of Jserra Catholic High School, a prestigious and rigorous preparatory school in the United States. I graduated with a 4.2 GPA and earned A's in all of my classes, including four honours courses which are equivalent to university-level classes. I also graduated with four years' worth of credits in only two and a half years, which I achieved by taking extra honours classes during the summer. Before relocating overseas, I attended St Peters Lutheran College until the completion of Year 9.
Dale Carnegie Generation Next Youth Program Inc
In Year Nine, I successfully completed a rigorous eight-week program inspired by the works of Dale Carnegie. The program provided me with valuable skills in communication, organisation and debating. In the three-hour intensive sessions, I learned how to use body language and communication to get the most out of every interaction. Additionally, I gained critical organisational skills and planning strategies to achieve my goals.
Extra Curricular
Co-Captain of The Fashion Arts and Design Program: Jserra years 10- 12
Varsity Swim: Jserra years 10-12
Decathlon Team Manager and Player: Jserra years 10- 12
Achieved The Deans Award: (4.0 GPA out of 4.0), Jserra years 10-12
Volunteered Weekly At Serra's Pantry: A food distribution organisation for the homeless, 2020 January -May 2022
Swim Team Junior Varsity: Jserra years 10-12
Football Team Manager: Jserra years 10-12
L'Oreal Brand-storm Team :(Honorary QUT business marketing students) 2022
Timeline
Administration, Reception, Logistics and Warehouse
IHeart Sleep
06.2022 - Current
Host and Waiter
Starfish
01.2021 - 05.2022
Retail Sales Associate
Brandy Melville
05.2020 - 12.2020
Bachelor of Science - Biomedical Science And Law
Queensland University of Technology
High School Diploma -
Jserra Catholic High-school