Amelia Orrman
Exmouth,WA
Summary
Well-qualified beauty therapist familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Retail Supervisor
Exmouth IGA
Exmouth
11.2023 - Current
- Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
- Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
Beauty Therapist
Glow Experience
Albany
02.2021 - 11.2023
- Practicing optimal occupational health and safety
- Analyzed client needs and came up with individualized and continuous treatment plans.
- Identified skin,hair and body treatments needs of customers to provide assistance in choosing best treatments to perform and aftercare to recomend.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Applied makeup and skincare products to customers following guidelines to enable testing of brand.
Beauty Advisor
Priceline
02.2020 - 02.2021
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Developed strong rapport with customers and created positive impression of business.
- Applied makeup and skincare products to customers following guidelines to enable testing of brand.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Prioritized helping customers over completing other routine tasks in store.
- Trained new staff in product knowledge and customer service protocols.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Recommended specific hair and beauty products to meet individual customer needs.
Beauty Therapist
Saltacious Natural Health And Beauty
Albany
12.2016 - 02.2020
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Met sales goals, supporting organizational health through consistent and reliable service.
- Educated clients on care processes and advised on further care and products.
- Offer all beauty and massage treatments obtained by the cert IV qualifications.
Education
Certificate IV - Beauty Therapy
Traineeship: Saltacious Natural Health & Beauty
Albany, WA02.2017
Albany Senior High School
Albany, WA11.2016
Skills
- Time Management
- Providing expert skin treatments inc, microdermabrasion, dermaplaning, chemical peels and relaxation facial treatments
- Sales Development
- Task Delegation
- Strong Swimmer
- Physical Fitness
- Problem-Solving
Certification
Certificate II in business
Certificate IV in beauty therapy
Professional Reference
Lynlee Armstrong - Past employer
Email : glowexp@hotmail.com
Mobile: 0439 904 597
Character reference
Tracey Scott - work colleague
Email: glowexp@hotmail.com
Mobile : 0409 803 285
Timeline
Retail Supervisor
Exmouth IGA
11.2023 - Current
Beauty Therapist
Glow Experience
02.2021 - 11.2023
Beauty Advisor
Priceline
02.2020 - 02.2021
Beauty Therapist
Saltacious Natural Health And Beauty
12.2016 - 02.2020
Certificate IV - Beauty Therapy
Traineeship: Saltacious Natural Health & Beauty
Albany Senior High School