Amelia Prentice

• Owner / manager.
• Social media and marketing.
• Sales.
• Digital custom designs.
• Working with vinyls.
• Heat transfer on most items.
• Custom clothing request / designs.
• Creating designs for business cards and making them.
• Stickers

Handling all data entry/calls/sales/orders and manufacturing.

• Managed daily office operations to ensure smooth workflow and efficiency.
• Assisted customers with inquiries and resolved issues in a timely manner.
• Scheduled appointments and maintained calendars for staff and management.
• Organized office supplies, maintaining inventory levels for optimal usage.
• Maintained filing system to ensure easy access to important documents.
• Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
• Maintained an organized filing system of paper documents and electronic files.
• Performed data entry tasks into various computer systems accurately and efficiently.
• Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
• Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
• Greeted visitors, determined their needs and directed them to the appropriate personnel.
• Answered phone calls and directed them to appropriate personnel.
• Maintained filing systems, both electronic and physical, for easy document retrieval.
• Provided customer service, addressing inquiries and resolving issues promptly.

• Completed day-to-day duties accurately and efficiently.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Identified needs of customers promptly and efficiently.
• Worked with cross-functional teams to achieve goals.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Recognized by management for providing exceptional customer service.