Amelia Simon
Wollongong,NSW
Summary
Hardworking and passionate job seeker with strong organizational, social, written, verbal and technological skills eager to secure entry-level Human Resource position. Ready to help team achieve company goals and learn along the way.
Overview
7
7
years of professional experience
Work History
Sales Associate /Key Holder
Hanes Brands Australasia - Bonds
05.2019 - Current
- Key Holder: Highly experienced in being responsible for the everyday operations of the store, in place of management staff. Tasks associated include cash management, task management and delegation, the overseeing and leading of fellow staff members, KPI/ sales budget achievement and ensuring tasks are accomplished to a standard set by management. I have been responsible for the store during peak sale times and Christmas Eve for example.
- Sales: By providing attentive service in store and also completing orders between other store locations and warehouses.
- Communication with a diverse range of customers, of all ages, genders and backgrounds in the endeavour to meet their personal needs.
- Online order fulfilment
- Stock Management
- Team Leading
- Provided positive first impressions to welcome existing, new and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Achieved perfect attendance and on-time record.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Prepared large cash deposits with zero discrepancies.
- Maintained records related to sales, returns and inventory availability.
- Maintained customer satisfaction with quick and professional handling of product returns/ customer orders.
- Solved customer challenges by offering relevant products and services along with resolving issues relating to faulty products, dissatisfied customers and return related difficulties.
Casual Team Member
Kmart Australia
09.2015 - 05.2019
- Processed customer transactions using cash register till.
- Engaged in conversation with customer to ascertain need.
- Lifted, sorted and moved freight to appropriate stockroom, floor or aisle area.
- Lifted, stacked and transported boxes using hard cart and forklift.
- Followed store planograms to properly stock shelves.
- Lent physical support to customers seeking to locate or transport specific items.
- Followed company procedures to improve inventory management and reduce shrinkage.
- Developed strong cooperative relationships with coworkers and managers.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Maintained productive, efficient approach to all tasks.
Education
Bachelor of Commerce - Human Resources Management & Management
University of Wollongong
Wollongong, NSW04.2023
HSC Completed
Figtree High School
Figtree, NSW12.2016
Skills
- POS System Operations
- Teamwork and Collaboration
- Sales Goal Attainment
- Motivational Leadership
- Overcoming Obstacles
- Social Skills
- Time Management
- Organised
- Ability to adapt to changing circumstances, environments or workloads
- Can cope in stressful situations
- Fairness and empathy
- Leading Employees
- Committed and professional
- Selling Skills
- Stocking and Receiving
- Cash Handling
- Verbal and Written Communication
- Giving Constructive Feedback
- Attention to Detail
- De-Escalating Conflicts
- High level of technological competency: Excel, Word, Powerpoint, Zoom, Google Teams etc
- Cash Handling
- Verbal and Written Communication
- Giving Constructive Feedback
- Attention to Detail
- De-Escalating Conflicts
- High level of technological competency: Excel, Word, Powerpoint, Zoom, Google Teams etc
- Verbal and Written Communication
- Giving Constructive Feedback
- Attention to Detail
- De-Escalating Conflicts
- High level of technological competency: Excel, Word, Powerpoint, Zoom, Google Teams etc
- Cash Handling
- Verbal and Written Communication
- Giving Constructive Feedback
- Attention to Detail
- De-Escalating Conflicts
- High level of technological competency: Excel, Word, Powerpoint, Zoom, Google Teams etc
- Cash Handling
- Verbal and Written Communication
- Giving Constructive Feedback
- Attention to Detail
- De-Escalating Conflicts
- High level of technological competency: Excel, Word, Powerpoint, Zoom, Google Teams etc
- Cash Handling
- Verbal and Written Communication
- Giving Constructive Feedback
- Attention to Detail
- De-Escalating Conflicts
- High level of technological competency: Excel, Word, Powerpoint, Zoom, Google Teams etc
- Cash Handling
- Verbal and Written Communication
- Giving Constructive Feedback
- Attention to Detail
- De-Escalating Conflicts
- High level of technological competency: Excel, Word, Powerpoint, Zoom, Google Teams etc
- Cash Handling
- Verbal and Written Communication
- Giving Constructive Feedback
- Attention to Detail
- De-Escalating Conflicts
- High level of technological competency: Excel, Word, Powerpoint, Zoom, Google Teams etc
- Cash Handling
- Verbal and Written Communication
- Giving Constructive Feedback
- Attention to Detail
- De-Escalating Conflicts
- High level of technological competency: Excel, Word, Powerpoint, Zoom, Google Teams etc
- Cash Handling
- Verbal and Written Communication
- Giving Constructive Feedback
- Attention to Detail
- De-Escalating Conflicts
- High level of technological competency: Excel, Word, Powerpoint, Zoom, Google Teams etc
- Cash Handling
- Verbal and Written Communication
- Giving Constructive Feedback
- Attention to Detail
- De-Escalating Conflicts
- High level of technological competency: Excel, Word, Powerpoint, Zoom, Google Teams etc
- Cash Handling
- Verbal and Written Communication
- Giving Constructive Feedback
- Attention to Detail
- De-Escalating Conflicts
- High level of technological competency: Excel, Word, Powerpoint, Zoom, Google Teams etc
- Cash Handling
- Verbal and Written Communication
- Giving Constructive Feedback
- Attention to Detail
- De-Escalating Conflicts
- High level of technological competency: Excel, Word, Powerpoint, Zoom, Google Teams etc
- Cash Handling
- Verbal and Written Communication
- Giving Constructive Feedback
- Attention to Detail
- De-Escalating Conflicts
- High level of technological competency: Excel, Word, Powerpoint, Zoom, Google Teams etc
- Cash Handling
- Verbal and Written Communication
- Giving Constructive Feedback
- Attention to Detail
- De-Escalating Conflicts
- High level of technological competency: Excel, Word, Powerpoint, Zoom, Google Teams etc
Timeline
Sales Associate /Key Holder
Hanes Brands Australasia - Bonds
05.2019 - Current
Casual Team Member
Kmart Australia
09.2015 - 05.2019
Bachelor of Commerce - Human Resources Management & Management
University of Wollongong
HSC Completed
Figtree High School
Similar Profiles
ANNALIESE ATKINSANNALIESE ATKINS
Sales Assistant at Hanes Brands AustralasiaSales Assistant at Hanes Brands Australasia
Nicholas PatsalidesNicholas Patsalides
Acting Logistics Coordinator at Hanes Brands AustralasiaActing Logistics Coordinator at Hanes Brands Australasia
Nerida McCallNerida McCall
Sales Account Manager Qld /Nth NSW at Hanes Brands AustralasiaSales Account Manager Qld /Nth NSW at Hanes Brands Australasia
NAVEEN KUPPUSAMYNAVEEN KUPPUSAMY
Product Support Analyst at Global Health LimitedProduct Support Analyst at Global Health Limited
Lucas GlavasLucas Glavas
First Year Electrical Apprentice at Zeal Futures/BluescopeFirst Year Electrical Apprentice at Zeal Futures/Bluescope