Amelia Smith
Bondi
Summary
I am an organised and reliable Retail Sales Assistant with strong multitasking skills and a friendly approach. I'm dedicated to providing excellent customer service and contributing to a positive team environment. I'm currently looking for the opportunity to pick up some more casual work during the week!
Overview
2
2
years of professional experience
Work History
Retail Sales Assistant
Tuchuzy
11.2024 - Current
- Engaged with customers and provided warm greetings to create welcoming shopping experience.
- Provided information on promotions and loyalty programs to customers.
- Assisted customers with product selections and inquiries.
- Maintained clean, organized store environment for an inviting shopping experience for customers.
Retail Sales Worker
Museum Clothing Store
08.2023 - 11.2024
- Assisted customers in finding and selecting products based on their needs
- Resolved customer issues using listening skills, professional attitude and problem-solving techniques
- Managed cash register, including processing credit card, cash payments, refunds and exchanges
- Provided feedback to management on customer satisfaction and product issues
- Notified supervisors of inventory shortages, damages and changes
- Trained new employees regarding sales strategies, customer service techniques and company policies
- Restocked shelves, organised back-stock items, and maintained orderly product displays
- Maintained a clean and safe shopping environment for customers
Waitress
Lamrock Cafe
10.2022 - 06.2023
- Anticipated customer and restaurant needs by constantly evaluating environment
- Trained new servers in company values, and policies
- Handled food safely and kept spaces clean to protect customers' health and maintain proper sanitation
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary
Education
Diploma of Musical Theatre -
Brent Street Performing Arts
Moore Park, NSW12.2024
Performance Training Program Student -
Brent Street Performing Arts
Moore Park, NSW12.2022
High School Graduate -
Rosebay Secondary College
Rose Bay, NSW10.2022
Certificate III in Screen And Media -
10.2022
Skills
- Sales Techniques
- Service Prioritisation
- Customer Service and Rapport
- Brand Promotion
- Cash Drawer Management
- Conflict and Complaint Resolution
- Store Maintenance
- Cleaning and Organisation
- Merchandise Displays
- Team Building
- Team Leadership
- High Energy and Stamina
- Reliable and Committed
- Adaptability and Quick Learner
- Warm and Friendly
- Professional Demeanour
- Attention to Detail
Timeline
Retail Sales Assistant
Tuchuzy
11.2024 - Current
Retail Sales Worker
Museum Clothing Store
08.2023 - 11.2024
Waitress
Lamrock Cafe
10.2022 - 06.2023
Diploma of Musical Theatre -
Brent Street Performing Arts
Performance Training Program Student -
Brent Street Performing Arts
High School Graduate -
Rosebay Secondary College
Certificate III in Screen And Media -
Similar Profiles
Kurtis EnglishKurtis English
Electrician at Mr ElectrixElectrician at Mr Electrix
Mauricio Anselmo ReisMauricio Anselmo Reis
Transport Company Manager at Flash MovesTransport Company Manager at Flash Moves
Adam WrightAdam Wright
Waiter at Balter Beer WorksWaiter at Balter Beer Works
Daniel Watson-WoodDaniel Watson-Wood
Sales Representative at Wynstan DesignsSales Representative at Wynstan Designs
DEAKIN JAMESDEAKIN JAMES
Retail Sales Assistant at Cotton On MegaRetail Sales Assistant at Cotton On Mega