Summary
Overview
Work History
Education
Skills
References
Timeline
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Amelia Tisdell

Warnervale,NSW

Summary

Dynamic professional with a proven track record in customer service and money handling, demonstrated during my tenures at The Reject Shop, Harvey Norman, and KFC. Skilled in communication and organizational abilities, I excel in fast-paced environments, ensuring customer satisfaction and efficiency. My expertise in point-of-sale systems and commitment to excellence have significantly contributed to team success. I feel that my past experience and eagerness to take on new challenges will allow me to excell in this roll.

Overview

2
2
years of professional experience

Work History

Customer Service Cashier

Harvey Norman
Lake Haven, NSW
11.2024 - Current
  • Operate cash registers to process payments for goods and services.
  • Collected credit card and cash payments to complete transactions for customer purchases.
  • Balance cash drawers at the end of each shift.
  • Recommend, select, locate, and obtain products to meet customer needs.
  • Handle customer complaints and concerns promptly, escalating complex issues to the direct supervisor for quick resolution.
  • Greet customers and provide friendly customer service.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.

House Cleaner

Private
WARNERVALE
01.2023 - Current
  • Dusted furniture, windowsills, and other surfaces to remove dirt and cobwebs.
  • Washed and dried dishes to maintain clean and orderly kitchen.
  • Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
  • Sanitized doorknobs, light switches and other frequently touched surfaces.
  • Communicate with homeowners regarding cleaning supplies, and noted damage.
  • Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
  • Cleansed kitchen appliances such as microwaves, stoves, dishwashers.

Retail Team Member

The Reject Shop
Erina
09.2022 - 11.2024
  • Assisted large number of customers per day in finding or selecting items.
  • Prepared merchandise for purchase.
  • Performed cashier duties including processing payments, refunds, and exchanges using a POS system.
  • Addressed customer questions and concerns regarding products and services.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Performed opening and closing duties, including store cleaning, and restocking.
  • Communicated effectively with customers, supervisors, and team members.

Cook

KFC
Taree, NSW
08.2022 - 09.2022
  • Responsibilities included answering customer inquiries regarding the processing of orders and current deals on offer, and the handling of payment transactions.
  • Maintained cleanliness and organisation of kitchen equipment, appliances and utensils.
  • Handling of customer complaints.
  • Adhered to regulatory standards regarding safe and sanitary food prep.
  • Checked completed orders for correct quantity and quality.
  • Demonstrated the ability to work quickly and accurately in a high-pressure environment.

Education

Certificate IV in Tertiary Preparation -

TAFE NSW
NSW
12-2023

Certificate III in Career Preparation -

TAFE NSW
NSW
11-2023

Cert II in Career Preparation -

TAFE NSW
NSW
12-2022

High School Diploma -

Camden Haven High School
Laurieton, NSW
11-2022

Skills

  • Money handling
  • Customer service
  • Communication Skills
  • Organizational Skills
  • Time Management Skills
  • Decision-making capabilities
  • Public speaking skills
  • Collaboration and teamwork
  • Attention to detail
  • Social media skills
  • Interpersonal skills
  • computer skills

References

References available upon request.

Timeline

Customer Service Cashier

Harvey Norman
11.2024 - Current

House Cleaner

Private
01.2023 - Current

Retail Team Member

The Reject Shop
09.2022 - 11.2024

Cook

KFC
08.2022 - 09.2022

Certificate IV in Tertiary Preparation -

TAFE NSW

Certificate III in Career Preparation -

TAFE NSW

Cert II in Career Preparation -

TAFE NSW

High School Diploma -

Camden Haven High School

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Amelia Tisdell