Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Amelia Wright

Brisbane,QLD

Summary

Dedicated Medical Receptionist/Assistant who works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records, healthcare assisting and front desk management. Expert in medical terminology and records management, my contributions lead to efficient and compassionate healthcare environments. Offers successful career history of 2 years.

Overview

3
3
years of professional experience

Work History

Skin Technician

Skin Diagnostics
05.2024 - 07.2024
  • Documented treatments delivered, medications administered, discharge instructions, and follow-up care.
  • Assisted in minor surgery by passing surgical instruments and dressing wounds.
  • Removed patient stitches post-op when completing follow-up care.
  • Evaluated patient histories, complaints, and current symptoms.
  • Managed patients recovering from medical or surgical procedures.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards.

Sales Assistant/Stylist

KILT Clothing
02.2024 - 07.2024
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Checked incoming orders and organized new stock.


Medical Receptionist

Skin Diagnostics
04.2024 - 05.2024
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Completed patient referrals to other medical specialists.
  • Processed medical insurance claims and payments.
  • Received and routed laboratory results to correct clinical staff members.
  • Maintained current and accurate medical records for patients.
  • Helped patients complete necessary medical forms and documentation.
  • Transcribed patient medical notes from voice recorder.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.


Dental Assistant

Vivian Dental
01.2023 - 10.2023
  • Cleaned and sanitized dental trays, instruments and surfaces, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
  • Prepared patient x-rays and images for dentist review.
  • Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.

Receptionist

Metrotel Motel
10.2022 - 12.2022
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
  • Collected room deposits, fees, and payments.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Completed late check-ins and directed guests to rooms and facilities.


Retail Sales Assistant

Glassons
01.2021 - 12.2022
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Opened and closed store independently and prepared bank drop for manager.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Worked with loss prevention in monitoring shopper behaviour.

Education

NCEA Level 3 With University Entrance -

Sacred Heart Girls' College
New Plymouth, New Zealand
12.2022

NCEA Level 2 With Merit -

New Plymouth Girls' High School
New Plymouth, New Zealand
12.2021

NCEA Level 1 With Excellence -

New Plymouth Girls' High School
New Plymouth, New Zealand
12.2020

Skills

  • Medical office administration
  • Medical Transcription
  • Medical Terminology
  • Records Management
  • Payment Collection
  • Appointment management
  • Phone etiquette
  • Verbal and written communication
  • Adaptability and problem solving
  • Strong work ethic
  • Interpersonal skills
  • Time management and multitasking

Additional Information

Miss Teen New Zealand 2022

Second Runner Up Miss World Supermodel 2023

Timeline

Skin Technician

Skin Diagnostics
05.2024 - 07.2024

Medical Receptionist

Skin Diagnostics
04.2024 - 05.2024

Sales Assistant/Stylist

KILT Clothing
02.2024 - 07.2024

Dental Assistant

Vivian Dental
01.2023 - 10.2023

Receptionist

Metrotel Motel
10.2022 - 12.2022

Retail Sales Assistant

Glassons
01.2021 - 12.2022

NCEA Level 3 With University Entrance -

Sacred Heart Girls' College

NCEA Level 2 With Merit -

New Plymouth Girls' High School

NCEA Level 1 With Excellence -

New Plymouth Girls' High School

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Amelia Wright