Amelie Bailey
Helensvale,QLD
Summary
I am a dependable and motivated graduate looking for work in the retail/hospitality/admin sector. I am an excellent communicator, quick learner and an enthusiastic team player. I have a mature attitude and am trustworthy and responsible to follow instructions and/or work independently. I will utilize my positive attitude to fulfill my duties, endeavoring to become an invaluable part of your team. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Student Office Assistant Volunteer
Broadwater Campers
10.2019 - Current
- Assisting in general office duties, including photocopying, tidying, organizing and filing documents
- I have been invaluable at recognizing jobs that need to be completed and pride myself on using my initiative when senior staff are unavailable
- Maintained scheduling and event calendars.
Food and Beverage Attendant
Intercontinental Sanctuary Cove
Gold Coast
03.2023 - 11.2023
- Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages.
- Understood and followed oral and written directions.
- Identified needs of customers promptly and efficiently.
- Assisted in setting up banquet tables, arranging chairs, and placing tableware.
- Greeted guests and provided them with menus.
- Ensured that all orders were taken correctly and delivered promptly to customers.
- Set up buffet stations with necessary equipment such as chafing dishes and other utensils.
Laboratory Technician
ACPHARM
10.2022 - 03.2023
- Cleaned and sterilized tools and equipment to maximize purity of specimens.
- Performed routine lab and department maintenance to keep area clean and orderly.
- Prepared and assured accuracy of standards and reagents needed for analyses.
- Follow precise formulas to make creams/ tablets/ skincare
Front of House Staff Member
Nonnas
01.2022 - 10.2022
- Checked customer identification to support legal age requirements for consumption of alcoholic beverages.
- Partnered with hostess and other FOH staff, facilitating seamless dining service during peak periods.
- Served food and drinks, removing dirty dishes and refilling glasses to enhance dining experience.
- Prepared tables for guests by setting out linens and silverware. Greeted and escorted guests to tables, fostering warm welcome.
Customer Service Team Member
Woolworths Group
10.2020 - 05.2022
- cash handling
- POS system operation
- Built and maintained positive working relationships with co-workers.
- Enforced store safety and cleanliness standards, reducing hazards.
- Attended training to refresh on current procedures and learn process improvements.
- Maintained inventory and store visual presentation to meet customer needs.
Team Member
Baskin Robbins
03.2020 - 08.2020
- Customer service
- Hospitality
- Assistance in closing the store (sweeping, mopping, dishes, sanitizing) Gathered order materials and packaged items before delivery.
Education
Diploma of Beauty Therapy And Salon Management - Health And Wellness
The French Beauty Academy
Robina, QLD12-2024
High School Diploma -
Helensvale Learning College
09.2022
Helensvale State High School
Helensvale, QLDSkills
- Positive attitude
- Quick learner
- Proficient in time management
- Team player
- Displays initiative
- Order Accuracy and Delivery
- Warm and Friendly
- Specials Promotion and Upselling
- Conflict and Complaint Resolution
- Transactions and Cash Handling
- Laboratory Safety Protocols
- Chemical Handling
Certification
Certificate 3 Business
Certificate 2 Applied digital technologies
References
References available upon request.
Timeline
Food and Beverage Attendant
Intercontinental Sanctuary Cove
03.2023 - 11.2023
Laboratory Technician
ACPHARM
10.2022 - 03.2023
Front of House Staff Member
Nonnas
01.2022 - 10.2022
Customer Service Team Member
Woolworths Group
10.2020 - 05.2022
Team Member
Baskin Robbins
03.2020 - 08.2020
Student Office Assistant Volunteer
Broadwater Campers
10.2019 - Current
Diploma of Beauty Therapy And Salon Management - Health And Wellness
The French Beauty Academy
High School Diploma -
Helensvale Learning College
Helensvale State High School
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