Amelie Cocker
Summary
Dynamic hospitality professional with extensive experience in high-energy environments, skilled in crafting memorable guest experiences while maintaining an organized atmosphere. Recognized for reliability and teamwork, with a proven ability to adapt to changing needs. Expertise in service excellence, mixology, and customer engagement drives success in every interaction. Committed to elevating the guest experience through attention to detail and a passion for the industry.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bartender
The Shoe Bar and Cafe
Perth, WA
03.2025 - 12.2025
- Prepared and served a diverse range of beverages, ensuring customer satisfaction and repeat business.
- Performed opening and closing duties.
- Maintained cleanliness and organisation of bar area, adhering to health and safety regulations.
- Trained and mentored junior bartenders on drink preparation and customer service standards.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Cellar Door Sales
Lenton Brae Winery
01.2022 - Current
- Assisted in vineyard maintenance and facilitated customer interactions at the cellar door to drive sales and streamline production workflows.
- Proficient knowledge of wine and the wine making process
- Building relationships with patrons to efficiently increase sales and customer relations
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Patient Services Assistant
Ramsay Health Care
Perth, WA
08.2025 - Current
- Ensured maintenance of a safe clinical environment through strict adherence to infection control protocols and guidelines.
- Collaborated with healthcare professionals to streamline communication and improve service delivery.
- Facilitated safe and respectful transportation of patients to appointments while adhering to established safety protocols.
- Ensured optimal condition of patient rooms to facilitate smooth admissions and enhance patient experience.
- Operated cleaning equipment and tools effectively to achieve optimal results in various environments.
- Removed trash, debris and other waste materials from premises.
Aged Care
Personal
01.2018 - 01.2020
- Assisted elderly women with daily tasks, including dressing, cleaning, washing, and cooking.
- Collaborated with mother on silver chain projects to provide support for elderly clients.
- Maintained strong relationships with clients, continuing to connect over tea.
- Completed ongoing professional development opportunities to stay current on industry trends and best practices in aged care services.
Education
Bachelor of Science - Nursing
Curtin University
Perth, WA06-2029
High School -
Cape Naturaliste College
01-2024
Skills
- Time management
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Outgoing personality
- Cleanliness and hygiene
- Payment processing and using POS Systems
Certification
- Manage Legislative Responsibilities for the Sale, Supply and Service of Liquor (MLPLCA001)
- Provide Responsible Service of Alcohol (SITHFAB021)
- Manual Handling Certificate – (HLTWHS005)
- Provide First Aid – (HLTAID011)
- Provide CPR – (HLTAID009)
- Working with Children Check (WA)
- Hand hygiene for Clinical Workers – NHHI, 2025
- National Police Clearance
- NDIS Worker Screening Check
- Department of Health – Nationally Coordinated Criminal History Check
- Infection Control Training Module – NHHI
- All up-to-date required hospital vaccinations
All certifications listed are within date and expire beyond May 2027
Timeline
Patient Services Assistant
Ramsay Health Care
08.2025 - Current
Bartender
The Shoe Bar and Cafe
03.2025 - 12.2025
Cellar Door Sales
Lenton Brae Winery
01.2022 - Current
Aged Care
Personal
01.2018 - 01.2020
Bachelor of Science - Nursing
Curtin University
High School -
Cape Naturaliste College