Amelie Ferrari
Wellcamp,QLD
Summary
I'm a 19-year old from the Sydney with a passion for aviation. I am a people-first, hands-on worker with experience across reception, hospitality, and teaching roles. Whether its interacting with customers or completing high level tasks in a timely fashion, I genuinely enjoy connecting with others in a fast-paced environment and bring a calm, can-do attitude to everything I do.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Receptionist | Barista | Bartender
Harbord Diggers
Sydney, NSW
09.2024 - Current
- Managed phone and email inquiries, bookings, and member services with professionalism and accuracy
- Prepared and served high-quality coffee and beverages in a fast-paced café environment
- Operated bar service during peak periods, confidently mixing cocktails, pouring drinks, and engaging with patrons
- Collaborated with a dynamic team across multiple roles, ensuring smooth day-to-day venue operations
- Provided personalised customer service, resolving issues quickly and ensuring a positive guest experience
Receptionist | Swim instructor
Carlile Swimming
Sydney
01.2024 - Current
- Welcomed families and managed front desk operations including bookings, class schedules, and customer inquiries
- Taught swimming lessons to children of various age groups, focusing on water safety, technique, and confidence
- Assisted with pool deck supervision and ensured adherence to all safety protocols
- Provided exceptional customer service, addressing parent concerns and helping maintain a positive community feel
- Worked collaboratively with coaches, admin staff, and management to ensure smooth daily operations
Education
Advanced Diploma of Aviation - Pilot
Flight Training Adelaide
09-2025
Higher School Certificate - undefined
Narrabeen Sports High School
09.2024
Skills
- Customer Service
- Problem - Solving
- Verbal and Written Communication
- Time Management
- Foreign Languages (Swedish)
- Organisation Skills
Certification
- CPR - Cardiopulmonary Resuscitation
- RCG - Responsible Conduct Of Gambling
- WWCC - Working With Childrens Check
- RSA - Responsible Service of Alcohol
Timeline
Receptionist | Barista | Bartender
Harbord Diggers
09.2024 - Current
Receptionist | Swim instructor
Carlile Swimming
01.2024 - Current
Higher School Certificate - undefined
Narrabeen Sports High School
Advanced Diploma of Aviation - Pilot
Flight Training Adelaide