Amelie Muir
Carindale,QLD
Summary
Energetic and dependable professional with excellent customer service, organizational and communication skills. Demonstrates consistently positive attitude and creates welcoming atmosphere for customers and colleagues. Keeps supplied stocked, areas cleared and hazards eliminated.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
Callinan Chambers
07.2023 - Current
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Managed multiple tasks and met time-sensitive deadlines.
- Corresponded with clients through email, telephone, or postal mail.
- Maintained well-organized reception area with updated materials, contributing to welcoming environment for visitors.
Food and Beverage Attendant/Gambling Attendant
Carina Leagues Club
12.2021 - Current
- I have worked in hospitality for over five years, gaining excellent communication, time management, and adaptability skills
- Adhered to food safety guidelines consistently, maintaining safe and sanitary working environment at all times.
- Assisted in training new team members, sharing knowledge and best practices to maintain high standards of service across the board.
- Upsold menu items when appropriate, contributing to increased revenue generation without compromising guest satisfaction.
- Operated KENO and TAB diligently
- managed large quantities of money, often having at least $5000 in the gambling tills
Debating Coach
Lourdes Hill College
01.2023 - 07.2024
- mentor a team of eight students once a week
- elevated communication skills were needed to teach complex argumentation strategies and implemented critical debate strategies to improve team performance
- further developed my time-management and organizational skills.
Food and Beverage Attendant
Australian Catering Solutions
02.2021 - 03.2022
- Assisted customers with carry-out service.
- Assisted with setup and breakdown of events, banquets and parties to comply with logistics.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
Education
Bachelor of Law (Honours) and Creative Industries -
QUT
02.2024
High school diploma -
Lourdes Hill College
01.2021
Skills
- writing and communication
- adaptable
- Ability to work well in a team
- attention to detail
- time management skills
- Fluency in German-speaking and literacy
- Multitasking Abilities
- Customer/Client relations
- Payment Processing
- Problem-Solving
Certification
- RSA
- RSG
- TAB certified
- Blue Card
Reference
Jay Dunn | 403 684 172
- supervisor at Carina Leagues Club
Timeline
Receptionist
Callinan Chambers
07.2023 - Current
Debating Coach
Lourdes Hill College
01.2023 - 07.2024
Food and Beverage Attendant/Gambling Attendant
Carina Leagues Club
12.2021 - Current
Food and Beverage Attendant
Australian Catering Solutions
02.2021 - 03.2022
Bachelor of Law (Honours) and Creative Industries -
QUT
High school diploma -
Lourdes Hill College
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