Amelie Rungmanee

• Provided tailored service and recommendations to high-end clients seeking engagement rings, diamond jewelry, and luxury timepieces.
• Maintained expert-level knowledge of gemstones, cuts, and settings to confidently present products to customers.
• Built trust and relationships with repeat clients, contributing to overall sales growth and brand loyalty.
• Handled daily POS transactions, laybys, repairs, and after-sales support with professionalism.
• Ensured visual merchandising and cleanliness of showcases aligned with brand standards.

• Greeted customers and helped with product questions, selections, and purchases.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Maintained clean sales floor and straightened and faced merchandise.
• Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
• Helped customers complete purchases, locate items, and join reward programs.
• Used POS system to process sales, returns, online orders, and gift card activations.
• Developed professional relationships with customers to increase loyalty, retention and rapport.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Listened to customer needs and desires to identify and recommend optimal products.

• Prepared specialty drinks such as cappuccinos, lattes and mochas.
• Operated espresso machines and commercial coffee brewers to create beverages.
• Greeted customers and helped with product questions, selections, and purchases.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
• Helped customers complete purchases, locate items, and join reward programs.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Used POS system to process sales, returns, online orders, and gift card activations.

• Helped customers complete purchases, locate items and processing payments.
• Marked stock items with identification tags, stamps, electric marking tools or other labeling equipment.
• Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
• Mentored new team members on POS system operation, customer service strategies and sales goals.
• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.

Experienced in providing high-quality customer service in fast-paced hospitality environments. Skilled in taking orders, serving food and beverages, and ensuring guest satisfaction. Knowledgeable in coffee preparation, food hygiene standards, and POS systems. Friendly, efficient, and passionate about delivering an exceptional dining experience.

• Communicated details of menu options and flavors to assist in customer preferences.
• Enhanced accuracy in order handling, leading to repeat customer accolades.
• Performed comprehensive duties during transitions to support operational effectiveness and customer satisfaction.

Experienced in providing high-quality customer service in fast-paced hospitality environments. Skilled in taking orders, serving food and beverages, and ensuring guest satisfaction. Knowledgeable in coffee preparation, food hygiene standards, and POS systems. Friendly, efficient, and passionate about delivering an exceptional dining experience.