Amelie Scholl
Sydney,NSW
Summary
Responsible professional with several years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and supporting team success. Quickly clears and resets tables, restocks supplies and cleans up spills.
Highly skilled professional experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests.
Friendly Bartender with expertise concocting cocktail drinks and alcoholic beverages. Familiar with numerous drinking-making techniques.
Overview
3
3
years of professional experience
Work History
Waitress
Hotel Forsthof
Stuttgart
01.2024 - 11.2024
- Enforced safety guidelines for employees and patrons of the restaurant.
- Prepared checks, itemizing total meal costs and taxes.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Presented menus to patrons to answer questions about menu items and make recommendations.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Bartender
Sausalitos Bar
Stuttgart
03.2023 - 01.2024
- Poured wine, beer and cocktails for patrons.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
- Studied industry trends to inform planning of bar menu and development of new drink recipes.
- Trained new bartenders on drink preparation and upselling techniques.
Barista
Bakery Maurer
Stuttgart
05.2022 - 02.2023
- Handled inventory, including ordering supplies, stocking products, and conducting regular inventory checks.
- Ground beans for espresso shots according to individual customer specifications.
- Implemented feedback from customers to improve service quality and menu offerings.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Described menu items to customers and suggested products based on stated preferences.
- Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
- Maintained calm demeanor during high-volume periods and special events.
- Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
- Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
Education
High School Diploma -
Kolping Berufschule
Stuttgart 07-2023
Skills
- Dining area maintenance
- Food and beverage pairings
- Active listening
- Dish preparation
- Order delivery
- Menu presentation
- Hospitality and accommodation
- Basic accounting
- Bar restocking
- Safe service compliance
- Patience and tolerance
- Service-oriented mindset
- Bar equipment use
- Food running
- Cleanliness
- Food service etiquette
- Latte art
- Espresso machine operation
- Tea expertise
- Soft selling
- Coffee expertise
Certificate
- Certificate Hotel Forsthof
- Certificate RSA
Driver License
- International Driver License
Timeline
Waitress
Hotel Forsthof
01.2024 - 11.2024
Bartender
Sausalitos Bar
03.2023 - 01.2024
Barista
Bakery Maurer
05.2022 - 02.2023
High School Diploma -
Kolping Berufschule