Amellia Sutcliffe
Brisbane,QLD
Summary
I am striving to gain a role where I can combine my passion for customer service and food and beverages. My entire working life has been centered around customer service giving me the time and knowledge to take on any challenge. I have a can-do attitude and pay attention to the tiny details, I am passionate about making people feel cared for and ensuring a safe and pleasant experience for anyone I come into contact with.
Overview
8
8
years of professional experience
Work History
2IC OF OPERATIONS
Washing Day - Ironing and Delivery Service
01.2019 - Current
- Company Overview: Washing day is a family owned business owned by my mother
- We offer home care services to a wide range of clients
- Onboarding new customers and arranging quotes for services
- Efficiently coordinated service delivery, ensuring precision.
- Washing day is a family owned business with my Mum at the helm
- We offer home care services to a wide range of clients
Bartender
Honey Bs
Caxton Street Brisbane
07.2023 - 10.2024
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Preparation and setting up of booths for events, one on one service
WAITRESS AND HOSTESS
Short Point Cafe
01.2017 - 01.2020
- Taking and serving orders
- Resolving customer dissatisfaction
- Training new staff
- Being a tourist destination on the beach requires lots of resources and knowledge
Education
Year 12 Certificate - Graduate
Murrumba State Secondary Collage
Brisbane 11.2022
RESPONSIBLE SERVICE OF ALCOHOL - Online
Aurora Training Institute
Brisbane, QLD08.2022
FIRST AID CERTIFICATE - Online
Local Classes
Brisbane, QLD03.2022
Skills
- Driven to Achieve Goals
- Great time management
- Strong communication skills
- Advanced conflict resolution
- Multitasking Proficiency
- Positive attitude towards my employee and customers
References
Available upon request
Timeline
Bartender
Honey Bs
07.2023 - 10.2024
2IC OF OPERATIONS
Washing Day - Ironing and Delivery Service
01.2019 - Current
WAITRESS AND HOSTESS
Short Point Cafe
01.2017 - 01.2020
Year 12 Certificate - Graduate
Murrumba State Secondary Collage
RESPONSIBLE SERVICE OF ALCOHOL - Online
Aurora Training Institute
FIRST AID CERTIFICATE - Online
Local Classes