Amellia Sutcliffe
Brisbane,QLD
Summary
Motivated Barista gaining skills and experience within customer service working in both front and back of house. For over 5 years I have taken pride in all situations striving for the best outcome with a can-do attitude , I have excellent communication skills, critical thinking and observation skills while maintaining a high level of accuracy . I’d love to gain experience within the aviation industry I’m committed to continuous learning and professional development. Aviation is a passion of mine that I’d love to explore further.
Overview
9
9
years of professional experience
Work History
Barista
McDonald’s
Stafford , QLD
12.2024 - Current
- Prepared and served coffee beverages according to customer preferences.
- Maintained cleanliness and organization of workstations throughout shifts.
- Operated espresso machines and other equipment for beverage preparation.
• ensuring the highest level of satisfaction, bundling a rapport between customers
• gained skills and confidence working in a fast paced environment
Home business
Washing Day - Ironing and Delivery Service
01.2019 - Current
- Company Overview: Washing day is a family owned business owned by my mother
- We offer home care services to a wide range of clients
- Onboarding new customers and arranging quotes for services
- Efficiently coordinated service delivery, ensuring precision.
- Washing day is a family owned business with my Mum at the helm
- We offer home care services to a wide range of clients
WAITRESS AND HOSTESS
Short Point Cafe
01.2017 - 01.2020
- Taking and serving orders
- Resolving customer dissatisfaction
- Training new staff
- Being a tourist destination on the beach requires lots of resources and knowledge
Education
Year 12 Certificate - Graduate
Murrumba State Secondary Collage
Brisbane RESPONSIBLE SERVICE OF ALCOHOL - Online
Aurora Training Institute
Brisbane, QLDFIRST AID CERTIFICATE - Online
Local Classes
Brisbane, QLDSkills
- Driven to Achieve Goals
- Great time management
- Strong communication skills
- Advanced conflict resolution
- Team Leadership
- Effective presentation skills
- Strategic thinking
- Adaptability
References
Available upon request
Timeline
Barista
McDonald’s
12.2024 - Current
Home business
Washing Day - Ironing and Delivery Service
01.2019 - Current
WAITRESS AND HOSTESS
Short Point Cafe
01.2017 - 01.2020
Year 12 Certificate - Graduate
Murrumba State Secondary Collage
RESPONSIBLE SERVICE OF ALCOHOL - Online
Aurora Training Institute
FIRST AID CERTIFICATE - Online
Local Classes