A results-driven learner with passion for continuous improvement and bringing kindness and enthusiasm to every interaction. Proven ability to quickly adapt to new challenges, pick up skills fast, and contribute effectively to team efforts. Reliable, approachable, and flexible, with strong skills in critical thinking and team collaboration. Known for maintaining high standards and always looking for ways to improve. Will do well under fast paced environments.
Overview
8
8
years of professional experience
Work History
Year 10 Work Experience Student
Monash Health Clayton
Clayton, VIC
10.2024 - 11.2024
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Passionate about learning and committed to continual improvement.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Strengthened communication skills through regular interactions with others.
Adaptable and proficient in learning new concepts quickly and efficiently.
Developed and maintained courteous and effective working relationships.
Seller
Self-Employed Etsy Business
Springvale, VIC
01.2024 - Current
Managed product listings on multiple online marketplaces to enhance visibility and attract customers.
Conducted market research to identify trending products and optimize inventory selection.
Utilized analytics tools to track sales performance and adjust strategies accordingly.
Developed engaging content for social media platforms to increase brand awareness and drive traffic.
Responded promptly to customer inquiries, resolving issues effectively to maintain positive relationships.
Stayed current on industry trends and consumer preferences to curate a relevant and appealing product selection.
Optimized product listings with keyword-rich titles and descriptions, improving search visibility and driving more traffic to the online store.
Handled customer issues professionally and courteously, resolving disputes fairly to protect both the business' reputation and the buyer's satisfaction.
Reduced shipping costs by optimizing packaging materials and methods while maintaining product protection standards during transit.
Analyzed customer feedback to identify areas of improvement in online shopping experience.
Researched and developed new products to meet customer demands.
Cashier
Family Business
Stud Park, VIC
04.2017 - 11.2019
Processed customer transactions efficiently using POS systems.
Provided exceptional customer service to enhance shopping experience.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Education
No Degree -
Haileybury Girls College
11-2026
Skills
Fast learner
Positive attitude
Attention to detail
Team collaboration
Punctual and reliable
Active learning/listening
Energetic and enthusiastic
Customer service
Bilingual in English and Chinese
Complex Problem-solving
Ethical awareness
Verbal and written communication
Technical writing
Problem-solving
Relationship building
Quantitative skills
Interests
Participate in Swimming (11 years) and Badminton (7 years) for competitions and regular advanced training
Drawing and Painting (11 years), improves creativity and attention to detail
Digital Art and Animation
Experimenting with different creative mediums, like Oil Painting, Pencil, and Digital, to expand skills and techniques
Acting and Theater - lead roles in 2 musicals
Music (Piano graduated Grade 8 AMEB, Voice doing Grade 8 musical theatre and grade 8 contemporary AMEB)
Baking
Pilates
Running
Fashion
Interior Design
Watching Movies and TV Shows
Timeline
Year 10 Work Experience Student
Monash Health Clayton
10.2024 - 11.2024
Seller
Self-Employed Etsy Business
01.2024 - Current
Cashier
Family Business
04.2017 - 11.2019
No Degree -
Haileybury Girls College
Significant Awards
Rachael Walsh trophy for Drama
Achievement and Effort – Middle School Accomplishment Award
Administrative Assistant (Year 10 Work Experience) at Eaton Veterinary PracticeAdministrative Assistant (Year 10 Work Experience) at Eaton Veterinary Practice