Ami Abbott

Fruugo is a global marketplace business built using a complex set of proprietary Java based applications. My scrum teams maintained and developed these systems and integrations to various third-party systems and software applications, such as translation services, payment & currency management, logistics services and various advertising platforms such as Google. Taking responsibility for the effective delivery of software solutions for Fruugo’s B2B and B2C applications.

During my time as a Scrum Master at Fruugo, I led 5 Scrum teams, both internal and external, as the company transitioned from waterfall to agile methodology. My responsibilities included facilitating agile processes, coaching team members, and removing obstacles. I coordinated multiple teams, both internal and external, ensuring seamless collaboration. This was crucial as the company expanded into the Fruugo global marketplace, addressing diverse customer needs and cultural considerations. The shift to agile supported the dynamic nature of the marketplace and allowed us to align development with the company's expansion goals.

During my tenure at Admiral, I held the role of Test Chapter Lead within the Digital tribe, as well as continuing with Scrum Master duties . I was responsible for overseeing testing activities related to our web applications. My focus was on leadership and management, guiding the testing team's efforts, setting quality standards, and ensuring effective testing processes

I provided direction, support, and mentorship to the team members, facilitating collaboration and knowledge sharing

Through my leadership, the testing team played a vital role in maintaining and enhancing the quality of our web applications.

During my tenure at Admiral, I assumed the role of Scrum Master within the IT Delivery team, specifically in the Digital department

This included developing and maintaining web applications for car, van and home insurance using both Java and JavaScript applications. My responsibilities encompassed overseeing the team's progress, utilizing metrics to enhance performance, and facilitating collaboration between Developers, Testers, Product Owners and Stakeholders. Helping successfully implement SAFe (Scaled Agile Framework), integrate Behavior-Driven Development (BDD) practices, and establishing robust Continuous Integration/Continuous Deployment (CI/CD) processes. Throughout the Software Development Life Cycle (SDLC), I played a pivotal role in ensuring effective project delivery and alignment with the company's objectives.

As a QA Manual Test Analyst focusing on web applications, specifically projects involving the Guidewire platform. In this capacity, I rigorously tested web applications to ensure they met quality benchmarks. Utilizing my expertise in the Guidewire platform, I adeptly handled its intricate modules. I navigated both waterfall and agile methodologies—following a sequential approach in waterfall projects and adopting iterative testing techniques during agile sprints. My role ensured that web applications were robust, user-friendly, and functionally sound, regardless of the development methodology used.