Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ami Patel

Shepparton,VIC

Summary

Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Lifestyle Assistant

Mercy Health
06.2024 - Current
  • Increased community engagement through the organisation of various social activities and gatherings.
  • Cultivated a welcoming environment that encouraged social interaction among residents at all lifestyle events.
  • Implemented feedback mechanisms such as surveys or suggestion boxes to maintain open dialogue with residents regarding their opinions on programming.
  • Developed and implemented comprehensive fitness and wellness programs to promote healthy lifestyles.
  • Collaborated with residents to identify interests and preferences, tailoring programs accordingly.

Personal Care Assistant

Mercy Health
12.2023 - 05.2024
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
  • Assisted clients with their daily living needs to maintain self-esteem and general wellness.
  • Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.

Medical Receptionist

Medical Suite
03.2023 - 12.2023
  • Coordinated patient scheduling, check-in, check-out, and payments for billing.
  • Verified patient insurance, demographics, and medical history to ensure data was up to date.
  • Organised paperwork, such as charts and reports, for office and patient needs.
  • Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
  • Helped patients complete the necessary medical forms and documentation.
  • Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
  • Facilitated effective communication between patients, medical staff, and insurance companies to ensure seamless coordination of care.
  • Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.

Customer Service Team Member

Rebound Ultimate Trampoline Park & Play Centre
11.2022 - 02.2023
  • Enhanced customer satisfaction by resolving product and service issues promptly and efficiently.
  • Collaborated with cross-functional teams to address complex customer concerns, resulting in elevated satisfaction levels.
  • Handled day-to-day customer contact via phones, faxes, and emails.
  • Actively participated in weekly meetings, presenting ideas for process improvements leading to more efficient and effective customer service.
  • Served as a reliable point of contact between customers and other departments, facilitating seamless communication across the organization.

Clinical Social Worker Assistant

Care Plus Clinic
08.2021 - 06.2022
  • Collaborated with multidisciplinary teams to provide integrated care and support for clients and their families.
  • Coordinated community resources for clients, ensuring access to necessary services and supports.
  • Performed short-term therapy, provided education, and responded to crisis situations.
  • Educated clients on coping skills, stress management techniques, and self-care practices for improved mental health outcomes.
  • Increased client engagement in treatment by utilising evidence-based therapeutic techniques tailored to individual needs.
  • Maintained accurate clinical documentation, adhering to ethical guidelines and agency standards.

Assistant Doctor

CARE PLUS CLINIC
07.2021 - 06.2022
  • Managed various programmers which includes Blood Donation camp
  • Primary Healthcare screening camp
  • COVID-19 management
  • Conducted physical assessments of relevant body areas and performed standardized
    tests to check responses.
  • Assessed and managed patient care follow-up plans for patients enrolled in diabetic care
    program.
  • Diagnosed issues and implemented treatment plans to resolve problems or help manage symptoms.
  • Teamed with other physicians, specialists and health care providers to provide well- rounded care for complex cases.
  • Met with patients to discuss medical histories and current complaints.
  • Ordered and executed various tests, analyses and diagnostic images to provide
    information on patient condition.
  • Reviewed patient records, medications and immunization statuses.
  • Determined appropriate treatments to achieve balance in body.

Pharmacy Technician Assistant

Vadish Pharma
02.2021 - 05.2021
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Carried out day-day-day duties accurately and efficiently.
  • Receive and count stock items,and record data manually or using computer.
  • pack and unpack items to be stocked on shelves in stockrooms ,warehouses,or storage yards.
  • store items in an orderly and accessible manner in warehouses,tool rooms ,supply rooms,or other areas.
  • clean and maintain supplies,tools,equipment, and storage areas.
  • keep records on the use and/or damage of stock or stock handling equipment.


Education

Master of Public Health - Master of Public Health

Deakin University
Melbourne, VIC
06.2024

Bachelor of Science - Homeopathic Medicine

YMT Homoeopathic Medical College
Mumbai, India
01.2020

Skills

  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Multitasking and Organisation
  • Excellent Communication
  • Organisational Skills
  • Creative Thinking
  • Adaptability and Flexibility
  • Interpersonal Skills
  • Analytical Thinking

Certification


  • Certificate III in individual support
  • Certificate in COVID-19 prevention and preparedness
  • Certificate in First Aid and CPR
  • Certificate in course in core skills for General Practitioner

Timeline

Lifestyle Assistant

Mercy Health
06.2024 - Current

Personal Care Assistant

Mercy Health
12.2023 - 05.2024

Medical Receptionist

Medical Suite
03.2023 - 12.2023

Customer Service Team Member

Rebound Ultimate Trampoline Park & Play Centre
11.2022 - 02.2023

Clinical Social Worker Assistant

Care Plus Clinic
08.2021 - 06.2022

Assistant Doctor

CARE PLUS CLINIC
07.2021 - 06.2022

Pharmacy Technician Assistant

Vadish Pharma
02.2021 - 05.2021

Master of Public Health - Master of Public Health

Deakin University

Bachelor of Science - Homeopathic Medicine

YMT Homoeopathic Medical College

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Ami Patel