Determined Quality Control Chemist offering a strong background in lab sample testing, analysis, interpretation and reporting to assure quality. Meticulous in maintaining safety and cleanliness in the lab while performing tests and documenting information. Driven to consistently adhere to standard operating procedures when performing all work in the lab.
Hi, I’m
Ami Patel
151 A Swan Street
Summary
Overview
8
years of professional experience
Work History
Subway
Senior Sandwich Artist
09.2024 - Current
Job overview
- Enhanced customer satisfaction by efficiently preparing high-quality sandwiches and consistently maintaining a clean work environment.
- Assisted with staff training, sharing expertise on sandwich crafting techniques, product knowledge, and company policies.
- Assisted with cash handling duties, including opening and closing registers, maintaining accurate cash drawer balances, and making timely deposits.
- Increased sales through upselling techniques and suggesting popular menu items to customers.
- Promoted a safe working environment by following all safety procedures and reporting potential hazards as needed.
- Provided exceptional customer service by promptly addressing guest concerns, resulting in increased repeat business.
- Collaborated with team members during busy periods to maintain efficient workflow, ensuring minimal wait times for customers.
- Reduced food waste by effectively managing inventory and closely monitoring product freshness.
- Ensured food safety compliance by strictly adhering to sanitation and cleanliness guidelines in all aspects of sandwich preparation and handling.
Soul Origin
Customer Service Representative
04.2024 - 05.2025
Job overview
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Dhanlaxmi Orgo Chem
Quality Control Chemist
01.2021 - 05.2023
Job overview
- Prepared and standardized test equipment, test solutions and reagents to enable successful testing completion.
- Carefully handled lab samples and disposed of waste by adhering to safety protocols.
- Performed standard and proprietary physical testing and chemical analysis of raw chemical materials and finished products.
- Generated technical reports and other documentation to record analytical test results and conclusions.
Technichem Organic Private Limited
Quality Control Chemist
07.2017 - 01.2020
Job overview
- Prepared and standardized test equipment, test solutions and reagents to enable successful testing completion.
- Monitored consumable laboratory supplies and replenished inventory to enable timely completion of testing activities.
- Repaired, calibrated and safely operated laboratory equipment to reduce costly instrument downtime.
- Sampling of raw material and finished products.
- Calibrate instruments as per calibration planner.
Education
Sardar Patel University
Master of Science from Chemistry
2021
University Overview
Gujarat University
Bachelor of Science from Chemistry
2017
University Overview
Skills
- Visual Inspection
- Contract Compliance
- Test Compounds
- Chemical Inventory
- Quality Inspection and Control
- Maintain critical Instruments - HPLC
- Finishing Chemicals and Materials
- Technical Data Reporting
- Perform wet chemistry test on raw materials
- Exceptional customer service
- Safe food handling
- Flexible schedule availability
- Team building
- Quality assurance
Languages
English
Limited Working
Hindi
Limited Working
Gujarati
Native or Bilingual
Availability
Availability
Available to work any time.
Timeline
Senior Sandwich Artist
Subway
09.2024 - Current
Customer Service Representative
Soul Origin
04.2024 - 05.2025
Quality Control Chemist
Dhanlaxmi Orgo Chem
01.2021 - 05.2023
Quality Control Chemist
Technichem Organic Private Limited
07.2017 - 01.2020
Gujarat University
Bachelor of Science from Chemistry
Sardar Patel University
Master of Science from Chemistry
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