Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals, strong leader with the initiative to take on tasks and fulfil them without needing guidance.
Overview
10
10
years of professional experience
Work History
Personal Assistant
Kingdon Developments Ltd
2018.05 - Current
Oversaw personal and professional calendars and coordinated appointments for future events.
Maintained appropriate filing of personal and professional documentation.
Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Registered new properties with relevant councils
Displayed absolute discretion at handling confidential information.
Participated in team meetings and staff training sessions.
Registered Nurse
West London Mental Health
2015.10 - 2018.05
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Kept reception area clean and neat to give visitors positive first impression.
Answered phone promptly and directed incoming calls to correct offices.
Responded to inquiries from callers seeking information.
Resolved customer problems and complaints.
Corresponded with clients through email, telephone, or postal mail.
Maintained confidentiality of information regarding clients and company.
Answered central telephone system and directed calls accordingly.
Maintained visitor log for entering and leaving facility for security purposes.
Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Care Assistant
Nana Fridays
2013.06 - 2015.10
Recognized and reported abnormalities or changes in patients' health status to case manager.
Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Planned, prepared, and served meals and snacks according to prescribed diets.
Monitored and assisted residents through individual service plans.
Ran errands for patients, did shopping, and picked up other necessities.
Scheduled and accompanied clients to medical appointments.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Built strong relationships with clients to deliver emotional support and companionship.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
Transported individuals to events and activities, medical appointments, and shopping trips.
Education
GCSE - Maths
Charters School
Berkshire
06.2009
GCSE - English
Charters School
Berkshire
06.2009
Skills
Attention to Detail
Arrange Business Meetings
Answer Multi-Line Phone Systems
Correspondence and Memos
Communication Skills
Customer Service
Administrative Policies
Proper Phone Etiquette
Valid Driver's License
Calendar and Scheduling Software
Meeting Minutes
Personal Security
Document Filing and Retrieval
Grammar Understanding
Mail Sorting
Time Management
Organizing and Preparing Meetings
Microsoft Office
Timeline
Personal Assistant
Kingdon Developments Ltd
2018.05 - Current
Registered Nurse
West London Mental Health
2015.10 - 2018.05
Care Assistant
Nana Fridays
2013.06 - 2015.10
GCSE - Maths
Charters School
GCSE - English
Charters School
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