Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
Accomplishments
References
Timeline
Generic

AMIA AUTAGAVAIA

Melbourne,VIC

Summary

Customer-oriented parts manager with several years of experience in business operations and sales support to meet customer demands. Adaptive transportation and distribution professional with expertise in customer service, inventory control, cost savings and staff management. Resourceful leader with solid background in parts management. Seasoned Parts Manager with background in automotive and manufacturing industries. Demonstrated skill in inventory management, team leadership, and vendor relationships. Noteworthy ability to increase efficiency while reducing costs through strategic sourcing, proactive problem-solving, and staff training. Significant impact on bottom-line performance in previous roles.

Overview

9
9
years of professional experience
1
1
Certification

Work History

PARTS MANAGER

HYUNDAI AUTOMOTIVE SAMOA
APIA, SAMOA
06.2018 - 03.2023
  • Developed and maintained positive working relationships with vendors.
  • Organized and monitored inventory levels of parts, tools, and supplies.
  • Analyzed pricing trends to optimize cost savings.
  • Prepared documents for ordering parts, supplies, and equipment.
  • Coordinated delivery schedules for incoming orders.
  • Maintained records of all orders placed, received, and shipped.
  • Ensured accuracy in order processing and invoicing procedures.
  • Provided technical advice on the selection of replacement parts.
  • Conducted monthly audits of inventory control systems.
  • Created reports to track inventory usage and performance metrics.
  • Resolved customer inquiries related to part availability or quality issues.
  • Trained new staff members on proper parts handling techniques.
  • Inspected returned parts for damage before restocking shelves.

Bartender Supervisor

GECKO BAR & GRILLE
APIA , APIA SAMOA
03.2014 - 03.2016
  • Maintained bar area cleanliness consistently.
  • Inspected bar area to ensure cleanliness and proper setup.
  • Conducted inventory of supplies, liquor and beer.
  • Developed schedules for bartenders, servers and other staff members.
  • Trained new bartenders on proper alcohol handling techniques and customer service etiquette.
  • Monitored daily sales transactions to ensure accuracy.
  • Assisted in resolving customer complaints or issues quickly and courteously.
  • Enforced all state laws pertaining to the sale of alcohol, tobacco, food items.
  • Promoted a safe working environment by adhering to safety regulations and policies.
  • Provided exemplary customer service at all times while interacting with patrons.
  • Ensured that all customers were properly ID'd before being served alcoholic beverages.
  • Maintained accurate records of financial transactions using POS systems.
  • Reported any discrepancies in cash register funds to management.
  • Oversaw the opening and closing procedures including counting money drawers and preparing bank deposits.
  • Performed weekly ordering of necessary supplies such as glasses, mixers and garnishes.
  • Supervised day-to-day operations of the bar area ensuring compliance with health codes and sanitation standards.
  • Organized special events such as theme nights, happy hours, promoting them within the local community when possible.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Supervised cleanliness of guest service areas before, during and after service.
  • Monitored daily checklists and side worksheets to keep other bar staff members on task.
  • Placed weekly liquor orders and performed weekly liquor counts, maintaining adequate inventory.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.

Education

CERTIFICATE IN ACCOUNT/COMPUTING - ACCOUNTS, COMPUTERS, MATHS , ENGLISH

PALAULI COLLAGE
SAVAII, SAMOA
12-2010

Skills

  • Inventory Restocking
  • POS systems operations
  • Invoice Processing
  • Goal Setting
  • Stock management
  • Inventory Auditing
  • Parts documentation
  • Ordering parts
  • Vendor Relations
  • Supply Chain Coordination
  • Returns processing
  • Warehouse Operations
  • Customer Relations
  • Operations Management
  • Improving customer satisfaction
  • Obsolescence control
  • Performance Improvement
  • Promotional planning
  • Coordinating paperwork
  • Logistics Planning
  • Reviewing deliveries
  • Inventory Management
  • Product Promotion
  • Staff Training
  • Stock control
  • Sales Promotion
  • Customer Service

Affiliations

  • GYM, WALKING, HIKING AND BIKE RIDING

Languages

English
Professional
SAMOAN
Full Professional

Certification

  • VIC DRIVERS LISENCE - PASSENGER VEHICLES
  • DRIVERS ACCREDITATION CERTIFICATE
  • MANAGER OF THE MONTH AWARD - HYUNDAI AUTOMOTIVE SAMOA

Accomplishments

  • CERTIFICATE OF APPRECIATION - AMEP WEEK 2024

References

References available upon request.

Timeline

PARTS MANAGER

HYUNDAI AUTOMOTIVE SAMOA
06.2018 - 03.2023

Bartender Supervisor

GECKO BAR & GRILLE
03.2014 - 03.2016

CERTIFICATE IN ACCOUNT/COMPUTING - ACCOUNTS, COMPUTERS, MATHS , ENGLISH

PALAULI COLLAGE

Similar Profiles

CREATE PROFILE
AMIA AUTAGAVAIA