Amie Back
Elizabeth,SA
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
catalogue delivery
IVE Distribution
12.2021 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Successfully avoided time delivery delays by carefully planning best routes.
- Maintained upbeat, positive attitude in busy, customer-focused environment
Receptionist
Tony Back Auto
02.2004 - 02.2005
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Waitress
Chung Wah Restaurant
07.2003 - 07.2003
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials, and took drink orders.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
Year 10 -
Great Lakes College Tuncurry Junior Campus
Tuncurry, NSW11.2003
Skills
- Contactless Deliveries
- Efficiency and Time Management
- Product and Service Sales
- Excellent Sense of Direction
- Accident Reports
- Dining Customer Service
- Guest Accommodations
- Greeting and Escorting Guests
- Office Equipment Operation
- Greet Visitors
- Answer Telephone Calls
- Sorting and Labelling
Timeline
catalogue delivery
IVE Distribution
12.2021 - Current
Receptionist
Tony Back Auto
02.2004 - 02.2005
Waitress
Chung Wah Restaurant
07.2003 - 07.2003
Year 10 -
Great Lakes College Tuncurry Junior Campus
Similar Profiles
Belinda DownsBelinda Downs
Delivery Contractor at IVE DistributionDelivery Contractor at IVE Distribution
Alanna MartinAlanna Martin
Catalogue Distribution at IVE DistributionCatalogue Distribution at IVE Distribution
Noah MacAndrewsNoah MacAndrews
Paper Delivery Boy at Ive DistributionPaper Delivery Boy at Ive Distribution