Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
CASUAL EMPLOYEE
Guzman y Gomez
Caloundra & St Lucia , Queensland
09.2024 - Current
Delivered exceptional customer service by efficiently taking orders and processing transactions.
Prepared and assembled menu items in accordance with food safety standards.
Maintained cleanliness and organization of kitchen, dining area, and workstations.
Operated kitchen equipment while adhering to food preparation procedures.
Managed stock levels and restocked supplies during peak hours.
Collaborated effectively in a fast-paced, team-oriented environment.
Ensured compliance with hygiene and safety regulations throughout operations.
Receptionist
Coronis Pelican Waters
Pelican Waters, Queensland
10.2024 - 02.2025
Operated telephone switchboard to efficiently screen, answer, and forward calls.
Scheduled and confirmed appointments for management team to optimize time management.
Ensured reception area cleanliness and organization to uphold professional standards.
Greeted customers, addressed inquiries, and guided them to appropriate locations.
Answered incoming calls, recorded messages, and directed calls to relevant departments.
RETAIL WORKER (CHRISTMAS CASUAL)
Bed Bath n Table
Kawana, Queensland
10.2024 - 02.2025
Answered customer inquiries with accuracy and professionalism to enhance service quality.
Maintained clean and organized work area, promoting efficient shopping experiences.
Executed general administrative tasks, including restocking supplies and tracking sales data.
Assisted customers promptly during peak hours to address requests and concerns.
VOLUNTEER
Caloundra Lighthouse Rugby Union Club
Caloundra, Queensland
03.2023 - 08.2024
Assisted children with disabilities in learning and playing rugby in a supportive environment.
Provided one-on-one guidance to young players, ensuring inclusivity and engagement.
Encouraged teamwork, confidence, and skill development through structured activities.
Adapted drills and training methods to suit individual needs and abilities.
Fostered a positive and fun atmosphere to enhance participation and enjoyment.
Collaborated with coaches and volunteers to deliver safe and effective sessions.
Promoted community involvement and inclusivity within the rugby club.
HOSPITALITY WORKER
Dicky Beach Surf Club
Dicky Beach, Queensland
04.2022 - 05.2024
Delivered high-quality customer service in a fast-paced hospitality environment.
Took orders, processed payments, and managed POS systems efficiently.
Served food and beverages to patrons while ensuring a positive dining experience.
Assisted in bar operations, including pouring drinks and restocking supplies.
Maintained cleanliness and hygiene standards in dining and bar areas.
Worked collaboratively with kitchen and floor staff to ensure smooth service.
Adhered to RSA (Responsible Service of Alcohol) guidelines and club policies.