Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Amie-Leigh Brooks

Caboolture

Summary

Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Manager

McDonald's
06.2020 - Current
  • Oversaw daily operations, ensuring adherence to company standards and policies.
  • Ensured compliance with health and safety regulations, maintaining a safe working environment for staff and customers.
  • Analyzed customer feedback to identify trends, driving improvements in service quality and satisfaction.
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized and safe environment for employees
  • Cross-trained existing employees to maximize team agility and performance.

Education

Bachelor's of Secondary Education - Outdoor Education, Mathematics

University of The Sunshine Coast
Sunshine Coast, QLD
11-2026

High School Diploma -

Burpengary State Secondary College
Burpengary, QLD
11-2023

Skills

  • Customer service
  • Team leadership
  • Time management
  • Staff training and development
  • Documentation and reporting
  • Customer relationship management (CRM)
  • Conflict resolution
  • Policy implementation
  • Decision-making

Certification

Cert III in Fitness

Cert III in Retail

First Aid and CPR

Timeline

Manager

McDonald's
06.2020 - Current

Bachelor's of Secondary Education - Outdoor Education, Mathematics

University of The Sunshine Coast

High School Diploma -

Burpengary State Secondary College

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Amie-Leigh Brooks