Amie Mejia
The Laundry Lady
CRONULLA,New South Wales
10
years of professional experience
Initially I was a full time hairdresser for many years. I have always loved helping and caring for people. So transitioning from hairdressing to Community Services Work was not hard at all.
I am a friendly, compassionate, non judgmental and professional.
I work well on my own but also in a team.
Demonstrate strong communication skills and I adapt quickly to new environments.
I am eager to contribute to the team but also look, listen and learn new skills.
I am well experienced in a wide range of fields.
Work History
Mobile Laundry Service
1 Year- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- I worked as an independent contractor for Laundry lady so I could have a break from Disability Care. It was a Fantastic change for me and I was able to build my own cliental, learn new skills, work from home and enjoy more flexibility with my hours.
Mental Health Support Worker
3 Years 2 Months- Provided emotional support and assistance to clients facing mental health challenges.
- Overseeing medications, driving clients to visit friends, attend appointments, therapy sessions, art therapy, sewing classes, grocery shopping ect
- Call ambulance and give first aid and care to clients who are needing hospitalisation due to self harm, severer depression, schizophrenia and other complex mental health complications. I have been in this situation many times and have had to assist medical professionals with client information, inform family and communicate with my supervisor, completing all relevant documentations and reports by the end of my shift.
- Monitored client progress, documenting behavioural changes and responses to interventions.
- Concluding each shift with Day/Shift notes. Documenting in detail how the client responded to the arranged activities, noting any incidents that need to be mentioned and completing relative documentation. notifying senior staff of any issues or adjustments to the clients care plan.
- encouraging and offering clients support while they may struggle with certain activities and or assisting them to make friends and maintain social connections.
- Collaborated with families to provide updates on client well-being and progress.
- Reduced patient anxiety through grounding techniques, problem-solving, and crisis intervention techniques. E.g leaves down the stream is a mindfulness activity I use to help ease anxiety's, fears and feeling overwhelmed and out of control.
Community Support Worker
2 Years 2 Months- Coordinated individualized support plans to enhance client engagement and community integration.
- Facilitated skill development sessions, empowering clients to achieve personal goals and improve independence.
- Monitored client progress, adjusting support strategies as necessary to align with evolving needs and challenges.
- Maintained professional development through ongoing training courses, staying current on best practices in the field of community support work.
- Strengthened family dynamics by facilitating open communication channels between clients and their loved ones during difficult times.
- Developed personalized care plans, addressing each client''s unique needs and goals for improved quality of life.
- Contributed to continuous improvement of support services by participating in training and professional development opportunities.
- Advocated for clients' needs with other service providers, securing additional support and interventions when necessary.
- Noticing and paying attention to my clients needs. Offering encouragement as I notice they may lack confidence and need extra support.
- Getting to know my clients, spending time communicating effectively, trying to notice how certain behaviours are triggered. Looking and learning from other staff how best to work with clients, how to de-escalate certain behaviours. My goal is to build trust with my clients and make them feel comfortable and safe with me.
- I understand the importance of Shift notes, incident reports, care plans and completing all relevant documentation required in this role.
- I have extensive experience with extreme autism not to mention almost every other disability. I have been required to work with volatile extreme behaviours.
- Providing Personal care in a dignified respectful manner.
- Facilitating disability dancing groups, day outings, art classes, teaching cooking and life skills.
- Working onsite when asked too, running art groups, drumming classes, sitting with clients and meeting the individual at their own personal level.
School Chaplain
1 Year 1 Month- Facilitated spiritual guidance programs to support student well-being and personal growth.
- Developed and implemented initiatives promoting inclusivity and community engagement within school environment.
- Provided counselling services to students, fostering emotional resilience and coping strategies.
- Facilitated a small group program called Seasons for Growth. A program designed to help young people through grief and loss (divorce, death, big life changes) I had my own classroom which was very generous of the school but most of my time was spent supporting kids in the classroom and playground.
- Supervised and supported a group of children every day in the school vegetable garden.
- Followed Mandatory reporting requirements was essential in this role.
- worked closely with teachers, parents and students offering emotional, mental and Spiritual support.
Support Worker Aged Care
2 Years 1 Month- Provided compassionate care to residents, enhancing daily living experiences and promoting well-being.
- Monitored clients conditions and moods. Reported accordingly.
- Provided Home Care services to the elderly.
- Assisted in daily living, social support, meal preparation, cleaning, shopping, doctors appointments, personal care and medications.
- completed every shift with detailed, factual notes.
- I also completed my work experience at Warrigal while i was completing my Diploma in Community services.
Family Support Worker
1 Year 1 Month- Managed the day to day welfare of children in Out of home care.
- Transport children to and from school, to and from supervised visitations, social gatherings and community outings.
- Facilitated Supervised contact visits between children in foster care while they spend time with biological family.
- Observing how children are reacting and behaving in certain situations. Reporting what seems not right.
- Reports after every shift completed with a comprehensive, detailed, factual account of all child and parent interactions.
- Worked in a youth residential care house. A young women needed 2:1 ratio of support workers due to her volatile and unpredictable behaviours.
Education
Diploma of Education - Family And Community Services
Skills
Friendly
positive attitude
Teamwork and collaboration
Customer service
Multitasking
Attention to detail
Calm under pressure
Timeline
Mobile Laundry Service
The Laundry Lady
03.2025 - 03.2026Read More
Mental Health Support Worker
Home Sweet Home Nursing
01.2022 - 03.2025Read More
Community Support Worker
Windgap Disability Foundation
04.2021 - 06.2023Read More
School Chaplain
Generate Ministries
01.2020 - 02.2021Read More
Support Worker Aged Care
Warrigal Care
01.2016 - 02.2018Read More
Family Support Worker
William Campbell Foundation
01.2016 - 02.2017Read More
Open Colleges
Diploma of Education from Family And Community Services
Read More