Summary
Overview
Work History
Education
Skills
Timeline
Generic
Amie Nguyen

Amie Nguyen

Canterbury

Summary

Dynamic sales professional with a proven track record at Cotton On, excelling in customer relationship building and complex problem-solving. Adept at visual merchandising and driving sales through exceptional service. Recognized for enhancing customer experiences and fostering teamwork in fast-paced environments, consistently achieving sales goals and improving service quality.

Overview

2
2
years of professional experience
2
2
Languages

Work History

Sales Assistant

Cotton On
05.2024 - 12.2024
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.

Front of House

Roll'd Garden City
11.2023 - 11.2024
  • Collaborated with fellow front of house members to create a cohesive atmosphere that fostered teamwork and excellence in service delivery.
  • Oversaw front of house and back of house personnel to maintain adequate staffing and minimize overtime.
  • Expedited order processing during peak hours by effectively communicating with the front of house team.
  • Greeted guests, sat at tables and brought orders to assist front of house staff.

Front of House

UQ Union
03.2023 - 09.2023
  • Maintained cleanliness standards throughout the front of house areas, ensuring a welcoming atmosphere for guests.
  • Coordinated with front of house to ensure smooth service during busy periods, enhancing customer dining experience.
  • Assisted in training new Front of House Servers, fostering teamwork and improving overall service quality.
  • Recruited top talent for front of house positions through networking efforts, job fairs, and social media advertising campaigns.

Education

Bachelor of Science -

The University of Sydney
Sydney
04.2001 -

Skills

Complex Problem-solving

Timeline

Sales Assistant

Cotton On
05.2024 - 12.2024

Front of House

Roll'd Garden City
11.2023 - 11.2024

Front of House

UQ Union
03.2023 - 09.2023

Bachelor of Science -

The University of Sydney
04.2001 -
Amie Nguyen