Amie Smith
Northampton,WA
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
17
17
years of professional experience
Work History
Self Employed
Northbrook Farmstay
NORTHAMPTON, WA
06.2015 - Current
- Managed daily operations to ensure smooth workflow and efficient service delivery.
- Oversaw financial planning and budgeting for sustainable business growth.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Volunteer Ambulance Officer
St John Ambulance WA
NORTHAMPTON, WA
05.2015 - Current
- Responded promptly to calls from dispatch centers regarding emergencies requiring ambulance services.
- Transported patients safely to hospital while maintaining a high level of patient comfort and safety.
- Adhered strictly to safety guidelines issued by relevant authorities when transporting patients or operating ambulances.
- Managed inventory of medical supplies ensuring adequate stock levels are maintained at all times.
- Participated in regular training sessions in order to maintain proficiency in emergency response techniques.
Bank Officer
National Australia Bank
NORTHAMPTON, WA
08.2008 - 12.2015
- Managed customer inquiries and resolved account-related issues efficiently.
- Processed loan applications and conducted thorough credit assessments.
- Facilitated transactions, ensuring compliance with banking regulations and policies.
- Assisted clients with financial planning and investment options tailored to needs.
- Collaborated with team members to enhance service delivery and operational efficiency.
- Trained junior staff on banking procedures and customer service best practices.
- Developed strong relationships with clients to promote customer loyalty and retention.
Education
Emergency Medical Technician - Ambulance Services
St John Ambulance
Northampton, WA01-2023
Tier 1 Financial Services - Financial Services
University of Adelaide
Northampton, WA12-2009
High School Diploma -
Northam District High School
Northam, WA12-1999
Skills
- Regulatory compliance
- Operational efficiency
- Team collaboration
- Patient transport
- Problem solving
- Communication skills
- Safety compliance
Affiliations
- Sport - I play polocrosse with my husband and 2 x sons. I also play netball within the Northampton Association
- I am currently the Trainer for the 16's and 14's Northampton Junior Football Club
- Current Chairperson of the Northampton St John's Sub Centre
Accomplishments
- Currently studying the Diploma of Emergency Healthcare due to Graduate November 2025
Timeline
Self Employed
Northbrook Farmstay
06.2015 - Current
Volunteer Ambulance Officer
St John Ambulance WA
05.2015 - Current
Bank Officer
National Australia Bank
08.2008 - 12.2015
Emergency Medical Technician - Ambulance Services
St John Ambulance
Tier 1 Financial Services - Financial Services
University of Adelaide
High School Diploma -
Northam District High School
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