Hi, I’m
Amie Stephens
Business Manager
Newcastle,NSW
Overview
19
years of professional experience
Work History
APM Employment Services
Business Manager
10.2020 - Current
Job overview
- Demonstrated ability to successfully inspire, motivate, lead and support teams
- Competitive approach, drive to exceed personal and professional goals
- Excellent time management skill
- Proven experience in delivering on set targets and sales KPI
- Ability to interpret data, identify actions and implement improvement strategies
- Forward planning ability with a keen eye for detail
- Resilient demeanor with a positive outlook
- Customer-focused approach to assisting my team with strategies for marketing clients
- Managing recruitment, filling vacancies and staff training and development
APM Employment Services
Employment Consultant
10.2019 - 10.2020
Job overview
- Sourcing employment opportunities for customers
- Helping identify clients skills, abilities and capabilities
- Delivering ongoing outstanding customer service to clients and employers
- Increasing clients’ capacity for employment through mentoring, training and other support services
- Creating and implementing job plans with the clients to support a clear pathway to employment
- Building relationships with local employers and community organisations
JB Hi-Fi
Department Manager / Sales Manager
11.2004 - 10.2019
Job overview
- Customer relationship management
- Motivate and manage various departments to exceed their benchmark sales and KPIs each month
- Established a return customer base through exceptional service
- Excellent Communication and Interpersonal Skills
- Product Knowledge and Upselling
- Visual merchandising
- Team Collaboration and Leadership
- Undertake all store display changes, promotional set-ups, and maintain merchandising standards
- Meeting and exceeding budgets, targets and KPI
Skills
- Confident, energetic and self-motivated individual
- Leadership
- Communication
- Problem - Solving
- Strategic thinking
- Decision making
- Financial management
- Customer focus
- Time Management
- Networking
- Experience working autonomously in administration / sales processing/ customer service
- A high degree of accuracy in data entry and strong attention to detail
- Strong organisational skills and dedication to follow through
- Strong knowledge of product range
References
References
Thomas Lambert
Regional Manager
Pinnacle Rehab
0432 746 992
t-lambert@live.com.au
Tamika Mathie
Correctional Officer
Department of Community Justice
0431 053 437
tamika.hall@live.com
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balanceCareer advancementWork from home optionPersonal development programsFlexible work hoursTimeline
Business Manager
APM Employment Services
10.2020 - Current
Employment Consultant
APM Employment Services
10.2019 - 10.2020
Department Manager / Sales Manager
JB Hi-Fi
11.2004 - 10.2019
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