Amier Shohani
Craigieburn
Summary
Enthusiastic and dedicated professional seeking an opportunity to grow and contribute to a dynamic team. Equipped with strong written and verbal communication skills, a proactive work ethic, and hands-on experience across multiple industries. Passionate about delivering excellent customer service and committed to continuous learning and improvement.
Developed exceptional customer relations and communication skills in fast-paced environment, seeking to transition into new field. Excel at understanding customer needs and resolving issues efficiently, ensuring satisfaction and loyalty. Looking to leverage these skills to bring value and adaptability to new role in dynamic setting.
Overview
2019
2019
years of professional experience
Work History
Customer Service Associate
Zuzu Smokes
- Provided excellent customer service, assisting customers with purchases and inquiries
- Managed store operations, including handling transactions and maintaining stock levels
Flooring Installation Assistant
Unique Flooring
- Assisted in installing various types of flooring (gym floors, apartment floors, dental offices, and schools)
- Performed cleaning and maintenance tasks
- Picked up and delivered supplies as needed
Shelf Stocker
Iranian Supermarket
02.2018 - 12.2018
- Restocked shelves and maintained store organization
- Assisted customers with inquiries and product location
- Performed general cleaning and upkeep of the store
Assistant
24hr Towing
04.2016 - 08.2016
- Assisted in attaching and detaching vehicles for towing
- Operated and maintained tow truck equipment
Education
High School Diploma -
Hume Central Secondary College
10.2022
Bachelor of Education -
La Trobe University
03.2025
Skills
- Customer Service
- Time Management
- Organization
- Teamwork
- Collaboration
- Active Listening
- Problem-Solving
- General Computer Proficiency
- Negotiation
- Interpersonal Skills
- Customer service
- Customer support
- Problem resolution
- Team collaboration
- Customer complaint resolution
Accomplishments
Graduated high school
completed first and second year in university
Languages
English
Arabic
Hobbies and Interests
- Gym & Team Sports
- Reading & Traveling
- Running & Socializing
- Gaming & Art
- Cabinet Building
Timeline
Shelf Stocker
Iranian Supermarket
02.2018 - 12.2018
Assistant
24hr Towing
04.2016 - 08.2016
Bachelor of Education -
La Trobe University
Customer Service Associate
Zuzu Smokes
Flooring Installation Assistant
Unique Flooring
High School Diploma -
Hume Central Secondary College
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