Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Amin Daoud

Sydney,NSW

Summary

I'm a flexible customer service representative offering several years of success in resolving customer concerns and inquiries. Versed in accurately documenting call details and preparing reports. Committed to providing helpful answers and relevant information to retain clients. I'm a highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience

Work History

Call Center Representative

O'Brien Auto Glass
Padstow, NSW
11.2019 - Current
  • Identified needs of customers promptly and efficiently.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Participated in weekly team meetings to discuss goals, strategies, and customer feedback.
  • Answered customer inquiries regarding products, services, and store policies.

Education

High School Diploma -

Macquarie Fields High School
Macquarie Fields, NSW
12-2016

Sport Science And Business -

Australian College Physical Education
Sydney Olympic Park, NSW

Skills

  • Call Control
  • Account updating
  • Report Preparation
  • Complaint resolution
  • Quality Assurance
  • Customer Service
  • Data Entry
  • Problem-solving skills
  • Account Management
  • Technical Support
  • Documentation And Reporting
  • Call Center Customer Service

References

References available upon request.

Timeline

Call Center Representative

O'Brien Auto Glass
11.2019 - Current

High School Diploma -

Macquarie Fields High School

Sport Science And Business -

Australian College Physical Education

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Amin Daoud