Summary
Overview
Work History
Education
Skills
Timeline
COMMUNICATION
AVAILABILITY
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Amina Abdi

Calgary

Summary

Detail-oriented and reliable logistics and customer service professional with extensive experience in inventory management, coordination, and multilingual communication. Demonstrated ability to efficiently manage operations, support supply chain processes, and deliver exceptional customer service in fast-paced environments. Proficiency in multiple languages enhances communication with diverse clients and teams, fostering strong relationships. Seeking a full-time role that presents professional challenges while leveraging interpersonal skills, effective time management, and problem-solving expertise to drive organizational success.

Overview

2026
2026
years of professional experience
4
4
Languages

Work History

Customer Service & Logistics Support

Rolling Cargo
06.2024 - 02.2026
  • Assisted customers with inquiries, orders, and issue resolution in fast-paced environments
  • Maintained accurate records of shipments, inventory, and transactions
  • Coordinated logistics activities including tracking deliveries and organizing stock
  • Communicated effectively with diverse clients using multiple languages
  • Ensured high levels of customer satisfaction and professionalism
  • Various Roles

Retail Manager

Family - Apparel Retail Shop
2020 - 01.2026
  • Managed daily store operations, including inventory control and stock replenishment
  • Supervised staff and ensured excellent customer service standards
  • Tracked sales, prepared reports, and handled administrative duties
  • Resolved customer issues and implemented strategies to improve sales

Translator / Multilingual Communication Support

Freelance
01.2020 - 01.2026
  • Provided accurate translation services in English, Somali, Turkish, and Swahili
  • Facilitated clear communication between clients, staff, and stakeholders
  • Maintained confidentiality and professionalism in all interactions
  • Translated and reviewed documents from/to varies languages
  • Various Companies

English Teacher

American Kültür
02.2022 - 2023
  • Delivered structured lessons and managed classroom activities
  • Developed strong communication, organization, and time management skills

Education

Bachelor of Business Administration -

Zonguldak Bülent Ecevit University
01-2024

Skills

Logistics Coordination & Inventory Control

Shipping, Receiving & Order Processing

Customer Service & Client Support

Multilingual Communication (English, Somali, Turkish, Swahili)

Friendly, positive attitude

Teamwork and collaboration

Customer service

Timeline

Customer Service & Logistics Support

Rolling Cargo
06.2024 - 02.2026

English Teacher

American Kültür
02.2022 - 2023

Translator / Multilingual Communication Support

Freelance
01.2020 - 01.2026

Retail Manager

Family - Apparel Retail Shop
2020 - 01.2026

Bachelor of Business Administration -

Zonguldak Bülent Ecevit University

COMMUNICATION

  • Excellent written and verbal communication skills.
  • Multilingual communicator
  • Experience in communicating and collaborating with a wide range of people effectively.
  • Great intercultural competence skills.
  • Composed under pressure.

AVAILABILITY

Available for flexible shift work.
Amina Abdi