Amina Khan
Kingston,QLD
Summary
- High experienced in customer service at the Cheesecake shop
- Have the ability and skills to work in dental technician lab. As been graduated from the diploma of dental technology
- Have 4 years of experience as a dental technician at Tafe southbank QLD
- Skilled at Taking impressions. Handling patients to achieve their expectations and goals
- Expert at creating and cleaning sterile environment
- Quick learner and successful in building relationships with coworkers and patients
- excelling in working with patients at southbank TAFE dental clinic for the past 2 years
- Demonstrated strong communication and time management skills
- Enhanced practice efficiency and client retention.
- Achieved significant improvements in workflow and denial resolution, underpinning a continuous learning mindset and a commitment to professional development.
Overview
6
6
years of professional experience
Work History
Cheesecake Shop
The Cheesecake Shop
Queensland
10.2023 - Current
- Managed paperwork effectively, keeping accurate records of completed deliveries and communicating any issues promptly.
- Maintained strong relationships with clients by consistently delivering exceptional service in a timely manner.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Contributed to a positive workplace culture by collaborating with colleagues in problem-solving, sharing knowledge, and offering support when needed.
- Maintained a high standard of care through continuous professional development and staying current with industry advancements.
Dental Prosthesis
Practicing/ Studying at Southbank Dental Clinic
Queensland
01.2023 - Current
- Maintained knowledge of insurance coverage benefit levels, eligibility systems and verification processe
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prepare for next patient and maintain health and safety practices
- Maintained a clean and sterile work environment to prevent cross-contamination and infection, Sanitized trays, instruments, skilled in decontaminating surgery plus environmental cleaning.
- Provided chair-side assistance during examinations, improving dentist efficiency and patient satisfaction
- Optimized workflows within the team by assigning tasks based on individual strengths and expertise in particular payers or denial reasons.
Soul Origin
Soul Origin
Customer Service At Soul Origin Loganholme
10.2018 - 02.2019
- Skilled in customer service
- Restocking
- Lifting heavy loads
- Skilled in taking orders and cleaning up
- Providing information and choices about different variety of foods
Education
Bachelor Of Dental Prosthetics -
TAFE Queensland, Brisbane
Skills
- Strong Communication Skills
- High experienced in taking dental impressions
- Skilled in equipment sterilisation
- High dental laboratory skills
- Loading and unloading
- patient Satisfaction
- Heavy Lifting
- Continuous learning mindset
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Punctual and Reliable
- Working at fast phase
Timeline
Cheesecake Shop
The Cheesecake Shop
10.2023 - Current
Dental Prosthesis
Practicing/ Studying at Southbank Dental Clinic
01.2023 - Current
Soul Origin
Soul Origin
10.2018 - 02.2019
Bachelor Of Dental Prosthetics -
TAFE Queensland, Brisbane